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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
1,041 Reviews
Call Service Center (907) 202-9778

1,041 Reviews of Lithia Hyundai of Anchorage - Service Center

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January 05, 2022

I have have had great experiences and not great experiences. Recently they have been not as great. Already spoke with the manager via email about them. More

by RYANSCORTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hi Ryan, I regret to know of the recent experience you have had with our team and would like to thank you for reaching out directly via email. During your next visit, I assure you our team will do our best to restore your confidence in us, and return to providing you with the same great level of care you have received during previous visits.

January 05, 2022

The service was very very quick and professionally done. I am really really very pleased More

by RNASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hello, we are happy to know you are pleased with your recent service experience! Our team here at Lithia Hyundai of Anchorage greatly appreciates this positive feedback and we look forward to your next visit.

January 05, 2022

It is always a great experience when I take my vehicle to Lithia Hyundai of Anchorage for service! More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hello, I'm happy to learn our team continues to provide you with great vehicle service experiences! Your business means a lot to our team and we look forward to having you back at Lithia Hyundai of Anchorage for any future maintenance needs.

January 05, 2022

To Whom It May Concern,I brought the Santa Fe Sport in To Whom It May Concern, I brought the Santa Fe Sport in due to issues with the suspension. Service Center proceeded to tell me that it was the "Aft More

by Sixboltgsx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Report | Print
Jan 07, 2022 -

Lithia Hyundai of Anchorage responded

Hi Sixboltgsx, I regret to learn you feel an issue with your vehicle was overlooked. If possible, I would appreciate the opportunity to learn more about your visit with our team so that we may work together towards a positive solution. Please contact me at the number below when convenient. 907-762-5131 Jeremy Tou General Service Manager

January 05, 2022

Nathen, he is the best! He is amazing and makes the Nathen, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as po More

by CHUNYAN388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Carter
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Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review. We are pleased to know our service provider, Nathen, always proves you with smooth and helpful service visits. Until your next appointment, drive safe!

January 05, 2022

I bring both my Hyundai and my GM cars for oil changes here. The inspections rock and the cars stay very well maintained. Win win! More

by PPROFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garza
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for your loyalty to our team here at Lithia Hyundai of Anchorage! We are happy to provide you with proper routine maintenance and vehicle inspections. Until your next visit, enjoy the road ahead!

January 05, 2022

Lithia Hyundai provided me with fast reliable friendly service and follow ups for the past 10 years More

by BZIEGAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Reeve
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

It has been a pleasure having you as our customer for the past 10 years, may we get to work together for many more!

January 05, 2022

Very attentive lady at the desk. Loved the Lyft service to take me back to work after dropping of my car and picking me back up from home when the car was done!! More

by Marijke Ouwehand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garza
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hello, we are pleased to know you enjoyed the lyft service we offer! Until your next service appointment, we wish you safe travels!

January 05, 2022

The sales team is awesome and service got me in and out! They are the best!!! More

by EDWARDLANDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza, Layne Gunter, Schrie Hill
Report | Print
Jan 06, 2022 -

Lithia Hyundai of Anchorage responded

Hi Edward, thank you for these kind comments about both our sales and service teams. We have enjoyed having you as our customer here at Lithia Hyundai of Anchorage, and we hope to see you again soon.

January 04, 2022

Great place. Great people. They know how to take care of you from beginning to end. More

by nleiva14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for these kind comments! We are pleased to know our team always leaves you feeling well cared for, and we look forward to having you back at Lithia Hyundai of Anchorage for future services.

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