Lithia Hyundai of Anchorage - Service Center

Got me in and out and communicated with me throughout the service. Biggest complaint was another customer xxxxxxxx and moaning to everyone else about how long his recall was taking. service. Biggest complaint was another customer xxxxxxxx and moaning to everyone else about how long his recall was taking. More

Customer service is poor I did not once get a sense that I was important to them. They’re rally made me feel discouraged after I left. I was important to them. They’re rally made me feel discouraged after I left. More

Lithia Hyundai has serviced my vehicles for several years and each time I visit I am always greeted with a smile. I love the work of the technicians and appreciate the company overall. -Lavender Walton and each time I visit I am always greeted with a smile. I love the work of the technicians and appreciate the company overall. -Lavender Walton More

Everyone here was very welcoming and helpful. The service was quick and I couldn’t be happier with the experience. I’ll definitely keep coming back. was quick and I couldn’t be happier with the experience. I’ll definitely keep coming back. More

I was very pleased with how easy it was to get an appointment and they were able to address the issue immediately appointment and they were able to address the issue immediately More

My car developed an oil leak the day after getting the oil changed back in November. I brought it in a week later only to be told the oil change couldn’t have caused the leak and that they didn’t have the oil changed back in November. I brought it in a week later only to be told the oil change couldn’t have caused the leak and that they didn’t have the part needed to fix it. I paid $200 to have the part express shipped and have yet to hear back from anyone. This has been the absolute worst customer service i have ever recieved. A month after paying the $200 (beginning of a December) my husband had to physically walk in, because neither of us could get a phone call back, to find out the part was actually in. They gave him a card with a number to call to schedule the repair. We have both called and left messages the last month trying to schedule and have yet to get a call back. So for two months i have been trying to schedule a repair and have not been able to. It’s completely ridiculous that I have already paid $200 towards this repair that I was told would be done in November and can not get anyone to call back and my husband got the run around when he walked in and spoke directly with someone. More

We have had our 2014 Hyundai Santa Fe serviced at Lithia Hyundai since we bought it and couldn’t be happier with the staff and quality of service. It is the reason we think it will last forever. Jim & Su Hyundai since we bought it and couldn’t be happier with the staff and quality of service. It is the reason we think it will last forever. Jim & Susan More

The service advisor was great , he answered all our questions and called when the car was done. Thanks. questions and called when the car was done. Thanks. More

They readily rescheduled me to later in the day because I could not make my original appointment. Staff was friendly and helpful. could not make my original appointment. Staff was friendly and helpful. More

Very fast service!Very fast service!Very fast service!Very fast service!Very fast service! service!Very fast service!Very fast service! More