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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
1,041 Reviews

1,041 Reviews of Lithia Hyundai of Anchorage - Service Center

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January 14, 2022

Great service and ish they would detail my car but no time for it Best service i had More

by KWELLS88907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 15, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this great review. We are pleased to know our team provided you with your best service experience yet, and we hope you will return to Lithia Hyundai of Anchorage for any future maintenance needs.

January 13, 2022

They are always polite when we arrive, speedy and professional service. Any complications have been resolved professionally. We have been very pleased for the past 20 years. More

by Martinez Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mingus & Eddie Landes, Philip Reeve, Kevin Garza
Jan 13, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for continuing to choose Lithia Hyundai of Anchorage for your vehicle needs. We grateful for the business you have brought us over the past 20 years and look forward to continuing to provide you with excellent service.

January 13, 2022

Friendly, fast service, corrected problem I didn't even know I had. Friendly floor salesman too while I waited. More

by LDGOETTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Lithia Hyundai of Anchorage responded

Hello, on behalf of the Lithia Hyundai of Anchorage team I would like to thank you for bringing your vehicle to us for service. We are happy to have addressed each issue we found and gotten you back on the road! Until your next visit, drive safe.

January 13, 2022

I have had my Hyundai serviced at Lithia since I purchased it new in 2011 . They have always been prompt on 3000 miles service . I am very satisfied with my contacts with Lithias service department More

by ALASKANSPIRIT@GCI. NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 13, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for your loyalty to our team here at Lithia Hyundai of Anchorage over the past 11 years! We are happy to continue providing you and your vehicle with excellent care.

January 13, 2022

The comunication and service was great they called when the car was fixed and was done when we were told. More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Jan 15, 2022 -

Lithia Hyundai of Anchorage responded

Hi Travis, On behalf of the Lithia Hyundai of Anchorage team I would like to thank you for your recent business. We are happy to have provided you with an efficient and informative service visit and hope to have you back soon!

January 13, 2022

Short wait time and waiting area comfortable. Hope your phones get fixed so I don’t need to in-person schedule. More

by YEEFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for bringing your vehicle in to Lithia Hyundai of Anchorage for service. Our team is happy to have provided you with a efficient experience and I would like to assure you we are doing what we can to get our phones up and running again.

January 12, 2022

Good service always friendly staff. Very satisfied with my experience. Look forward to next visit. More

by DDOT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for sharing this short and sweet feedback about our team here at Lithia Hyundai of Anchorage! We too are looking forward to your next visit.

January 12, 2022

Hyundai Lithia of Anchorage is always friendly and always get my service done in a timely manner. You guys exceeded my expectations making sure my tires were full of air. Oh my goodness, what a treat that wa More

by COURTNEYSCHOLL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 13, 2022 -

Lithia Hyundai of Anchorage responded

Hi Courtney, our team is happy to have ensured you and your vehicle returned to the road in a safe and timely manner. If there is ever anything we can do for you in the future, please don't hesitate to stop by!

January 11, 2022

I’m only giving the three star rating because I had to call the parts department to get back to me after trying for 5 days. More

by SHAWNO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Garza
Jan 12, 2022 -

Lithia Hyundai of Anchorage responded

Hi Shawn, Thank you for sharing this concern with us. I would like to apologize for the difficulties you had in contacting our parts department. While I understand you have been in contact with our team, I hope you will consider reaching our for any future needs as we would appreciate the opportunity to restore your confidence in our location. 907-762-5131 Jeremy Tou General Service Manager

Jan 12, 2022 -

SHAWNO2 responded

I didn’t have trouble with the parts department.. it was the service department that I had trouble getting a response. I called the parts department to get the service department to respond. Sorry that wasn’t clear.

January 10, 2022

On my recent visit for a oil change, I was greeted by the Service Department Technician and informed about how long my vehicle would take, including the inspection and I left the dealership within the promis More

by RWILSON19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 11, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to share your experience! It is a pleasure knowing our team got you back on the road in a timely manner.

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