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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
1,041 Reviews

1,041 Reviews of Lithia Hyundai of Anchorage - Service Center

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January 26, 2022

Very pleasant and had my interests in mind regarding my vehicle. Apologetic about the long wait due to short staffing and covid. An email was sent to remind me of services since my purchase. More

by precise_hunter@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this kind review and your understanding during these times. I assure you our team is trying our best to complete services in a timely manner. We are happy to have shared this service updated with you and hope you will consider returning to Lithia Hyundai of Anchorage for any future needs.

January 25, 2022

I didn’t give a perfect rating because the cost of my repair is to high price More

by One
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Lithia Hyundai of Anchorage responded

Hello, I regret to learn you feel this way in regards the your repair estimate. If you have any question in regards to our quote please feel free to reach out to our team. We would be happy to discuss this further with you.

January 24, 2022

If you need your car serviced, it will take at least 3 hours every time, so use their car service and go shopping. But eventually they will fix your car. More

by Nonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Jan 25, 2022 -

Lithia Hyundai of Anchorage responded

Hi Nonya, While Im pleased to know you were able to utilize our car service during this time, Im sorry to learn of the time estimate you were provided for your most recent service. I assure you your feedback will be shared with our team and hope you will consider reaching out to us for any future needs.

January 20, 2022

Bought my car here not quite a year ago. I’m a DoorDasher. Lithia Hyundai keeps me on the road safely and in style. Always a pleasure dealing with staff. Service is fast and well done. Kudos to th More

by BUNZAI29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for trusting our team here at Lithia Hyundai of Anchorage to keep you vehicle running! We certainly understand how important this can be when your vehicle is used so heavily for work. Until your next visit, dash safely!

January 20, 2022

Love this place. Kevin was so nice and help me when it my first time there and my service was fast and steady. More

by SONEETAVVU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for giving us the chance to earn your business! We are pleased to know Kevin assisted you so well. We look forward to your next visit.

January 19, 2022

I have always taken my vehicle here to get the oil changed and don't usually have any problems. More

by cherylrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
Jan 19, 2022 -

Lithia Hyundai of Anchorage responded

Hi Cheryl, thank you for choosing Lithia Hyundai of Anchorage for your vehicles oil service needs! We are happy to know you have always been satisfied with the service provided by our team and look forward to assisting you with any future needs.

January 18, 2022

Kevin was very nice and even took a picture so I could see work that was done More

by ARCTICSTEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for sharing your service experience with our team member, Kevin. We are happy to hear you found the photo updates to be helpful. Until your next visit here at Lithia Hyundai of Anchorage, drive safe!

January 17, 2022

Extremely helpful and caring I brought my car in for the appointment to see if I had any recall concerns to be addressed. This was at no cost to me. I mentioned that I had a few questions about some thing More

by IAMCINDY907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza, Justin Adams
Jan 18, 2022 -

Lithia Hyundai of Anchorage responded

Hi Cindy, we are pleased to to have diagnosed your Hyundai with only a minor issue and our team would like to thank you for sharing your recommendation of our service center! If there is anything further we can do to help please feel free to stop by, we are here to help!

January 17, 2022

Quick service, reasonable rates. I was able to get an appointment with in 3 days. More

by Gr8mischief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for scheduling your service with our team here at Lithia Hyundai of Anchorage. We are happy to have provided you with prompt service at a reasonable rate. Until next time, drive safe!

January 16, 2022

This dealership isn’t interested in due diligence or actual diagnosis. They went straight for my wallet trying to sell me customer paid services that they couldn’t say for sure would help with our miss More

by Kenai Kona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
Jan 18, 2022 -

Lithia Hyundai of Anchorage responded

Hi Kenai, I regret to learn you feel this way following your experience with our team. I can assure you this is not an accurate representation of our intentions and would like to encourage you to reach out to me at the number below so that we may address your concerns together. 907-762-5131 Jeremy Tou General Service Manager

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