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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
935 Reviews

935 Reviews of Lithia Hyundai of Anchorage - Service Center

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January 18, 2022

Kevin was very nice and even took a picture so I could see work that was done More

by ARCTICSTEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for sharing your service experience with our team member, Kevin. We are happy to hear you found the photo updates to be helpful. Until your next visit here at Lithia Hyundai of Anchorage, drive safe!

January 17, 2022

Extremely helpful and caring I brought my car in for the appointment to see if I had any recall concerns to be addressed. This was at no cost to me. I mentioned that I had a few questions about some thing More

by IAMCINDY907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza, Justin Adams
Jan 18, 2022 -

Lithia Hyundai of Anchorage responded

Hi Cindy, we are pleased to to have diagnosed your Hyundai with only a minor issue and our team would like to thank you for sharing your recommendation of our service center! If there is anything further we can do to help please feel free to stop by, we are here to help!

January 17, 2022

Quick service, reasonable rates. I was able to get an appointment with in 3 days. More

by Gr8mischief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for scheduling your service with our team here at Lithia Hyundai of Anchorage. We are happy to have provided you with prompt service at a reasonable rate. Until next time, drive safe!

January 16, 2022

This dealership isn’t interested in due diligence or actual diagnosis. They went straight for my wallet trying to sell me customer paid services that they couldn’t say for sure would help with our miss More

by Kenai Kona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
Jan 18, 2022 -

Lithia Hyundai of Anchorage responded

Hi Kenai, I regret to learn you feel this way following your experience with our team. I can assure you this is not an accurate representation of our intentions and would like to encourage you to reach out to me at the number below so that we may address your concerns together. 907-762-5131 Jeremy Tou General Service Manager

January 14, 2022

Great service and ish they would detail my car but no time for it Best service i had More

by KWELLS88907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 15, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this great review. We are pleased to know our team provided you with your best service experience yet, and we hope you will return to Lithia Hyundai of Anchorage for any future maintenance needs.

January 13, 2022

Friendly, fast service, corrected problem I didn't even know I had. Friendly floor salesman too while I waited. More

by LDGOETTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Lithia Hyundai of Anchorage responded

Hello, on behalf of the Lithia Hyundai of Anchorage team I would like to thank you for bringing your vehicle to us for service. We are happy to have addressed each issue we found and gotten you back on the road! Until your next visit, drive safe.

January 13, 2022

I have had my Hyundai serviced at Lithia since I purchased it new in 2011 . They have always been prompt on 3000 miles service . I am very satisfied with my contacts with Lithias service department More

by ALASKANSPIRIT@GCI. NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 13, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for your loyalty to our team here at Lithia Hyundai of Anchorage over the past 11 years! We are happy to continue providing you and your vehicle with excellent care.

January 13, 2022

The comunication and service was great they called when the car was fixed and was done when we were told. More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Jan 15, 2022 -

Lithia Hyundai of Anchorage responded

Hi Travis, On behalf of the Lithia Hyundai of Anchorage team I would like to thank you for your recent business. We are happy to have provided you with an efficient and informative service visit and hope to have you back soon!

January 13, 2022

Short wait time and waiting area comfortable. Hope your phones get fixed so I don’t need to in-person schedule. More

by YEEFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for bringing your vehicle in to Lithia Hyundai of Anchorage for service. Our team is happy to have provided you with a efficient experience and I would like to assure you we are doing what we can to get our phones up and running again.

January 13, 2022

They are always polite when we arrive, speedy and professional service. Any complications have been resolved professionally. We have been very pleased for the past 20 years. More

by Martinez Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mingus & Eddie Landes, Philip Reeve, Kevin Garza
Jan 13, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for continuing to choose Lithia Hyundai of Anchorage for your vehicle needs. We grateful for the business you have brought us over the past 20 years and look forward to continuing to provide you with excellent service.

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