Lithia Hyundai of Anchorage - Service Center

Good customer service. Technician is well trained. Give me information that I need. Excellent service. Technician is well trained. Give me information that I need. Excellent service. More

I always get a service appointment within a week of requesting one; my wife waits months for her Mercedes appointments. I wait during service because I know they’ll be efficient. I am very happy with m requesting one; my wife waits months for her Mercedes appointments. I wait during service because I know they’ll be efficient. I am very happy with my Tucson after 3+ years; and even more happy with Lithia Hyundai Anchorage’s service. Kirsten was great in particular this last visit. Thank you. Charles More

I was in for a scheduled appointment for an oil change and tire change. As I checked in the man at the service counter said it would take 1 hour 15 minutes. 3 employees were standing there joking with on and tire change. As I checked in the man at the service counter said it would take 1 hour 15 minutes. 3 employees were standing there joking with one another and I had to wait until they finished their joking before they acknowledged me. Would I like to wait or leave the vehicle? I told him I would wait. 1 1/2 hours later I asked the woman at the counter how things were going. She walked back to the garage and then reported it would be 30 more minutes. 3 hours after I had checked in a man came to me in the waiting area and apologized for my long wait. I expressed my dissatisfaction and he compted the tire change. 15 minutes later he came back with my keys and I was on my way - 3 1/4 hours after I. arrived. This is not acceptable. Employees should have been upfront and accurate about my wait or said nothing at all. I have a lifetime oil change contract. Only because I have that will I return. More

I have used the Dealership for six years and they are good. However as my car ages, I don’t feel I’m getting the proper maintenance that my car needs. I have requested certain things and I’m told the r good. However as my car ages, I don’t feel I’m getting the proper maintenance that my car needs. I have requested certain things and I’m told the repairs occurred, but I don’t see the lights go off or see differences in the way my car drives. I have mentioned the engine light several times and 10 miles after my oil change last week the Engine light come on again. I have a tire pressure gauge light that I paid to have replaced and it’s never gone out. I’ve had a headlamp replaced and I am of the understanding that all my lights are in place yet my light caution light is on still. I bought my car new so that I would not have these problems I bring it in ever 6 months so I will not have these problems. Yet I now have these concerns even when paying to have repairs done More

I only needed an oil change and my studded tire change-over but was given the price and feel like it was great service overall. change-over but was given the price and feel like it was great service overall. More

Texting didn't work for setting up an appointment, I had to call and leave a message. Other than that everything was good. to call and leave a message. Other than that everything was good. More

Friendly efficient check in and great follow up! App appointment works well. Great service. Thank you Hyundai! App appointment works well. Great service. Thank you Hyundai! More

Great and friendly Prompt on time fast and efficient clean Bobbie coffee was warm Bathroom is clean clean Bobbie coffee was warm Bathroom is clean More

Service was great customer service was wonderful thanks a bunch for fixing my issue with the vehicle. bunch for fixing my issue with the vehicle. More

Very fast and good service. They always do a great job when i bring in my car They always do a great job when i bring in my car More