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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
1,031 Reviews

1,031 Reviews of Lithia Hyundai of Anchorage - Service Center

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June 06, 2022

Great service! Got me in and out in the time frame that I was expecting! These guys are awesome!!!! More

by LANDES_EDWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for the fantastic review! We're so pleased to hear that the team got you in and out quickly.

June 02, 2022

Travis is the most dedicated person I have met. He worked with me in selling me the car I was looking for. He is so patient and is not aggresive in selling me a car. He truly understood my needs an More

by KEYLABOGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Richarson
Jun 03, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us a review, Keyla! Travis is an asset to our team and we are pleased to hear about your experience! Congrats on your new car!

June 01, 2022

Overall a poor experience to get my vehicle fixed, with additional problems after my vehicle was originally serviced at this facility. The facility did not communicate clearly or effectively, and the work More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Toi
Jun 01, 2022 -

Lithia Hyundai of Anchorage responded

We appreciate the time you took to leave us this feedback, Doc. We regret to hear about your experience and would like the opportunity to work toward a positive solution. Please contact me at your earliest convenience. 907-762-5131 Jeremy Tou General Service Manager

May 30, 2022

I’ve seen the service department deteriorate over the the years since buying my Tucson in 2008. I have high hopes since Jeremy took over! So far so good! More

by KINCAIDCAROL49
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
May 31, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this feedback, Carol! We appreciate you choosing Lithia Hyundai of Anchorage and we hope that we can make your next visit a 5-star experience!

May 25, 2022

Exceptional customer experience. From the moment I walked in to the moment I picked up my vehicle. Very satisfied with the service and communication through More

by Nathalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name
May 31, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review, Nathalia! We strive for excellent customer service and we are pleased to hear about your experience. We hope to see you again for future services.

May 24, 2022

Hyundai has been our repair center since 2015. We take our vehicles there several times a year so you can imagine we see them a lot! They are always helpful and accommodating! More

by anchortown68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
May 24, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this great review! We appreciate your dedication and look forward to your next visit.

May 24, 2022

Kinder faster in work than KIA Need to call to hear their kindness....thank you More

by virginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None listed here
May 31, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for these kind words, Virginia! We appreciate you choosing Lithia Hyundai of Anchorage and we look forward to your next visit.

Jun 01, 2022 -

virginia responded

It is a blessing your professionalism

May 23, 2022

The service is always very good. They get you in and out pretty quickly. They do good work More

by BAILEYKYLE1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
May 31, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this 5-star review! We are pleased to hear about your experience with our service department and we look forward to your next visit!

May 17, 2022

I drive by other lithia dealerships just bring my vehicle to this service department because they do a great job. They are professional, personal, friendly, and competent. I don’t own a Hyundai but I will br More

by James
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review, James! We truly appreciate you choosing Lithia Hyundai of Anchorage and we look forward to your next visit.

May 16, 2022

It is sometimes really hard to get to talk to someone in your vehicle repair section. I have been just driving over to make appt. The last time I decide to try calling and I did get someone on the phone. More

by Snowbabydar
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Lithia Hyundai of Anchorage responded

We appreciate the time you took to leave us this feedback. We hope that we can make your next visit a 5-star experience.

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