Back

Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
936 Reviews

936 Reviews of Lithia Hyundai of Anchorage - Service Center

Sort by
February 20, 2022

Good friendly service. They discovered other problems during a routine appointment and we’re able to make he other repairs the same day. More

by Kda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris , Philip Reeve
Feb 21, 2022 -

Lithia Hyundai of Anchorage responded

Hello, I'm pleased to know our team was able to fit you in for additional needed services and get you back on the road in a safe and timely manner. We truly appreciate you choosing Lithia Hyundai of Anchorage and hope to see you again soon.

February 20, 2022

The service department always goes above and beyond my expectations! Being from out of town, I always have to wait for my car and the waiting area is always clean and comfortable. More

by Chicklet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Feb 21, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for traveling to Lithia Hyundai of Anchorage for your vehicles service needs! Kevin and the rest of our team are always happy to provide you with an exceptional experience and we hope to continue doing so for many more years.

February 18, 2022

QUICK and ACCURATE + appointments timely kept and good follow up + free rides and a nice waiting area with coffee. THANK YOU More

by GREATHOUSEYOUNGBLOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your 5-star customer experience. We appreciate your business and safe travels!

February 17, 2022

Getting into service is great just calling takes awhile to get through. Thank a bunch. More

by MYGIRLSJONES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
Feb 17, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for visiting Lithia Hyundai of Anchorage. We truly appreciate your patience and are pleased to know your visit went great. Until next time, drive safe.

February 17, 2022

Easy to schedule the appointment online and request services. Good service and the appointment took less than one hour More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for using our online scheduling tool! I'm please to know you found it easy to navigate and that your visit here at Lithia Hyundai of Anchorage went well. Until next time, enjoy the road ahead.

February 17, 2022

Very good service. Helpful, found problem. Part are taking a long time to get in. It has been almost a month since parts were ordered. More

by Ben
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lithia Hyundai of Anchorage responded

Hi Ben, I'm sorry to know your parts have not yet arrived and hope you will understand the availably and shipping time is simply out of our hands. Please don't hesitate to give us a call should you have any concerns. We would be happy to help.

Feb 17, 2022 -

Ben responded

Thank you for responding. I understand the time frame on parts. I was just concerned because I was told 4-7 days originally.

February 17, 2022

Very professional, staff willing to answer questions/concerns. I was walked to my car so I could show what concerned me. More

by SHBMARQUEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for choosing the Lithia Hyundai of Anchorage service team to help address the concerns you had with your vehicle. We are happy to have helped and would like to encourage you to reach out to us for any future needs.

February 16, 2022

The staff is very nice. This survey is annoy it tell you what to do then you do it and tell you is not enough. More

by FLORECITA4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Feb 17, 2022 -

Lithia Hyundai of Anchorage responded

Hello, I'm sorry to learn you had trouble getting this survey to work correctly. I assure you this will be shared with our team. In the meantime, I would like to thank you for taking the time to share your experience. I hope we will have the opportunity to work with you again in the future.

February 09, 2022

Vehicke was serviced quickly with little turnaround tine. Any issues were reported after service was complete. More

by jrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Feb 10, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for bringing you Hyundai in for service. We are happy to have completed your service in a timely manner. Should any future needs arise please keep the Lithia Hyundai of Anchorage team in mind!

February 05, 2022

The service was great and the waiting time was minimal, outstanding and thanks a lot for the service. More

by FEPUL50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for choosing Lithia Hyundai of Anchorage for service. We are pleased to know you are happy with the level of service and wait time you experienced. Until your next appointment, drive safe!

...
78
...