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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
1,031 Reviews

1,031 Reviews of Lithia Hyundai of Anchorage - Service Center

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July 13, 2022

A wonderful example of a service first company. Lithia continues to go beyond the norm to ensure we remain satisfied customers. We have purchased five vehicles over the years from Lithia and all More

by JWHITE45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron sold us a truck while we waited and did a fantastic job., Philip Reeve
Jul 13, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a great experience with us! We look forward to working with you again soon!

July 12, 2022

Dropped off my car around 9 am and they did great with my car. Friendly service 😉 More

by cassrabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are happy to hear that you had a friendly experience with us! We hope to see you again soon!

July 12, 2022

Great, fast and accommodating service. They were all friendly and got my car done as quick as possible per request! More

by KATRINACRAWFORDAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian is phenomenal!
Jul 13, 2022 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We look forward to seeing you again soon here at Lithia Hyundai of Anchorage.

July 12, 2022

I am a return customer. I have purchased three cars from this dealership. I continue to have my vehicles service at this dealership. They are friendly, knowledgeable, and he More

by SELENA.BAILEY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jul 13, 2022 -

Lithia Hyundai of Anchorage responded

Hi Selena, Thank you for the review! We are glad you had a helpful experience with us. We hope to see you again soon!

July 11, 2022

Easy to get in contact with. Maintains level of communication during my appointment. Great service. More

by Katey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Jul 11, 2022 -

Lithia Hyundai of Anchorage responded

Hi Katey, Thank you for the review! We are glad our team was able to provide you with great service! We hope to work with you again soon!

July 04, 2022

I've been dealing with a bad sensor still covered under warranty, and a year later it's still not fixed. Although, the people have been phenomenal, and I'm sure supply chains have also been an issue, it's More

by Jo_roselle06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

July 04, 2022

Great dealership! The service center is always speedy and communicative with me and I can always get reliable services. More

by 02collins.bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! It is a pleasure to hear that our team was able to provide you with a quick and efficient experience! We look forward to seeing you again soon!

July 02, 2022

Not a very friendly interaction and they seemed to maybe be overbooked and stressed. The process was fine but nothing stellar. I won’t likely come here for service again if other options exist. More

by ALISHADANIELLE08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Lithia Hyundai of Anchorage responded

Hello Alisha, Thank you for sharing your experience. Our goal is to provide customers with a respectful experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

June 30, 2022

I could set up scheduling date and time to bring my car to have my oil changed using text messaging. I had a comfortable place to wait for technicians to replace my oil, check tire air, replace my windshie More

by BarbE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a great experience with us! We hope to see you again here at Lithia Hyundai of Anchorage!

Jul 01, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are happy to hear that you had a great experience with us here at Lithia Hyundai of Anchorage! We look forward to working with you again soon!

June 28, 2022

Employees were courteous and work was done in a timely manner. Appreciate the Lyft transportation. More

by T.DAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jun 29, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a great experience! We hope to work with you again here at Lithia Hyundai of Anchorage!

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