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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
936 Reviews

936 Reviews of Lithia Hyundai of Anchorage - Service Center

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March 01, 2022

This is the first time I have went in n they said yes we will do your epa update. Both the lady who checked me in n the tech were excellent. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of names was a lady n tech
Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for stopping by Lithia Toyota of Springfield. We are happy to have assisted with your EPA update. If there is anything we can help with in the future, please don't hesitate to reach out.

Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for stopping by Lithia Toyota of Springfield. We are happy to have assisted with your EPA update. If there is anything we can help with in the future, please don't hesitate to reach out.

March 01, 2022

Been happy with the staff. Courteous and actually seem to care, so rare. When something wasn't done they took care immediately and were apologetic. More

by ELANASGRAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Garza
Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi Elana, thank you for your business and this honest feedback. Our team would like to apologize again and thank you for your understanding. We truly enjoyed working with you and hope to have you back at Lithia Hyundai of Anchorage again soon.

Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi Elana, thank you for your business and this honest feedback. Our team would like to apologize again and thank you for your understanding. We truly enjoyed working with you and hope to have you back at Lithia Hyundai of Anchorage again soon.

March 01, 2022

Great except that the tail light is again not working. Frustrated that we asked about it and nothing could be found wrong with it. More

by CARRIESHORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi Carrie, I'm sorry to learn our team was unable to identify the issue you are experiencing with your taillight. Should this issue continue, we would be happy to take a second look. In the meantime, we would like to thank you for your business and wish you safe travels on the road ahead!

Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi Carrie, I'm sorry to learn our team was unable to identify the issue you are experiencing with your taillight. Should this issue continue, we would be happy to take a second look. In the meantime, we would like to thank you for your business and wish you safe travels on the road ahead!

February 28, 2022

Appreciate the fact that the service department acknowledges you when you walk in the door. More

by WINONA.BEESING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Lithia Hyundai of Anchorage responded

Winona, thanks for your five-star review! We're pleased to hear that our team was able to provide a welcoming and friendly experience for you.

February 26, 2022

My car repair was completed a day earlier than the estimated repair time that I was given. More

by CYCLOPSGIRL2
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know their name but the mechanic who fixed the car.
Feb 28, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for choosing our team here at Lithia Hyundai of Anchorage to help with the needed services on your Hyundai. We were happy to have been able to complete this maintenance ahead of schedule and get you back on the road! If there is anything we can do to help in the future please don't hesitate to schedule an appointment. We are always here to help.

February 24, 2022

Quick and courteous. Always pleasant to speak with the counter person. Good clean facility and waiting area. More

by POLIESOUS
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for bringing your vehicle to Lithia Hyundai of Anchorage for service! We are pleased to know you haven enjoyed interacting with our team and utilizing our waiting area during your service appointments.

February 24, 2022

Super fast and helpful, did not have to wait very long once I turned in my vehicle More

by LOGANEMERSONWARCRAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Lithia Hyundai of Anchorage responded

Hi Logan, our team is happy to have serviced your vehicle in a timely manner. We truly appreciate your business and would like to thank you for choosing Lithia Hyundai of Anchorage.

February 23, 2022

Helpful staff. Mark in the parts department helped me get tires and then went out of his way to make sure I was called back to schedule an appointment. More

by KDSantaFe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for purchasing your ties and scheduling service with our team here at Lithia Hyundai of Anchorage. We are pleased to know Mark ensured you were well taken care of. Until next time, drive safe.

February 23, 2022

They were helpful when my head light went out and informed me of a part that had come in so I made an appointment to install it. They were courteous. More

by kitkat90
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Feb 24, 2022 -

Lithia Hyundai of Anchorage responded

Hi Kitkat, thank you for reaching out to our team to help with the repair of your headlight. We are happy to have kept you up to date and gotten you and your Hyundai back on the road in a timely manner. Should any future needs arise, please keep our team here at Lithia Hyundai of Anchorage in mind.

February 22, 2022

I received exceptional service at the service depart ment from Hyundai. The service crew is very professional with high courtesy standards. More

by ROYFMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Lithia Hyundai of Anchorage responded

Hi Roy, thank you for this kind feedback and your business. Our team is pleased to have provided you with exceptional service. We truly appreciate the kind comments you have shared bout our team and hope to hear from you again soon.

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