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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
936 Reviews

936 Reviews of Lithia Hyundai of Anchorage - Service Center

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March 29, 2022

They get you in and out in the least amount of time. The staff are very friendly and the waiting area has amenities that make the wait pleasant. More

by MLDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Reeve
Mar 29, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this positive feedback! We are pleased to hear about your experience with our service department and hope you will consider us again for future services.

March 29, 2022

Courteous professional given time frame for service and meet that enjoyed having coffee available clean waiting room More

by ROYHW55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us a review! We would love to learn more about what we can do to make your next visit a 5-star experience.

March 28, 2022

Professional and quick response to my issue. Constant contact until the issue was fixed & the team was efficient & friendly. A+! More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review! We are pleased to hear about your experience with our team and we hope to see you again for future services!

March 24, 2022

Great customer service as always. I know my vehicle will get a good inspection and that the recommended service Will be done with care More

by MHUPE690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review! We appreciate you trusting us with your vehicle and look forward to your next visit.

March 22, 2022

I was able to get an appointment for an oil change in a timely way, More

by Lkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other Mark in parts as well
Mar 23, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive feedback! We hope you will consider us again for future services.

March 22, 2022

Part came in a reasonable amount of time, Kevin was great as usual and made sure it got put on right away More

by ROCK_DEAUGUSTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for the 5-star review! Kevin is an asset to our team and we pleased to hear about your recent experience. We hope you will consider us again for future services.

March 21, 2022

They have been very helpful with explaining what they have done or what needs to be done. More

by kitkat90
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Mar 21, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this positive review! We are pleased to hear that you had a great experience and we hope you will consider us for future services.

March 21, 2022

Hard to contact via phone. Had to physically drive to the location to schedule a service appointment. More

by Anneliese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Mar 23, 2022 -

Lithia Hyundai of Anchorage responded

Anneliese, we apologize for this inconvenience. Our service department is currently facing phone issues. For future appointments, please feel free to text 844-871-8445 to schedule your service.

March 18, 2022

I love bringing my Santa Fe Sport car, the service is great, sometimes I don’t have to wait long, the person that works behind the desk keeps me informed, nice peoples that work there too. More

by DGREENLEY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review! We are so happy to hear about your experiences with our service department and we look forward to your next visit.

March 17, 2022

I would recommend this dealership as over the years they have provided good service and are dependable. More

by Lkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Mar 18, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this kind review and for your continued loyalty! We look forward to your next visit.

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