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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
936 Reviews

936 Reviews of Lithia Hyundai of Anchorage - Service Center

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April 15, 2022

I know they are under staffed which makes for a longer wait time but making an appointment and having to wait so long is frustrating. Glad I didn’t have to be anywhere. More

by DONJPETERSEN41455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this feedback, Don. We appreciate you choosing Lithia Hyundai of Anchorage and we hope to make your next visit a 5-star experience.

April 15, 2022

Staff was professional, pleasant and responsive. They answered my questions and kept me informed of the service progress. More

by EHILL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Apr 15, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for the 5-star review! We are pleased to hear about your experience and hope to see you again for future services.

April 15, 2022

Always helpful and super friendly. I am glad that you can schedule oil change service rather than do a first come first serve like other Lithia dealerships. More

by EMALYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive review! We hope you will consider us again for future services.

April 13, 2022

Get took over three hours to do an oil change and switch over to summer tires from winter tires. The summer tires were already on their own rims so it should not have taken so long. Now there is a noise com More

by BWELSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garza
Apr 14, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this feedback. We hope that we can make your next visit a 5-star experience.

April 12, 2022

Kevin is always helpful and friendly . He responds quickly to calls and or emails. Visits to this department are nice with him being there . More

by Vicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the great review, Vicky! Kevin is an asset to our team and we appreciate you choosing Lithia Hyundai of Anchorage.

April 08, 2022

Service was prompt and courteous. They answered all my questions. Very good service and very timely. More

by CINGEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this 5-star review! We hope you will consider us again for future services.

April 06, 2022

Great customer service they really take care of all my vehicle needs and make sure I understand what was done for service More

by PEREZAMBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this review! We are pleased to hear about your experience and hope to see you again for future services.

April 02, 2022

Service was great. Quick and courteous staff. We came early and they took us in early, no waiting. More

by SUZYDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the 5-stars, Suzy! We are thrilled to hear about your recent visit and we hope you will consider us again for future services.

March 31, 2022

Excellent express oil change and tire rotation service very helpful and professional service and timely service More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the 5-stars, Gary! We are pleased to hear about your experience with our service department and we hope you will visit us again for future services.

March 31, 2022

Quick in and out. Got ride so that was very nice. Easy in and out More

by LAVERNA_JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Apr 01, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the 5-stars, Laverna! We appreciate you choosing Lithia Hyundai of Anchorage and we hope to see you again for future services.

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