Lithia Hyundai of Anchorage - Service Center

Impossible to contact for scheduling an appt. Left 4 unanswered voicemails and finally had to stop by in person. Vehicle inspection during oil change is extremely limited and I only take the c Left 4 unanswered voicemails and finally had to stop by in person. Vehicle inspection during oil change is extremely limited and I only take the car there because we have lifetime oil so it’s free. I’ve loved my Hyundai vehicles but the service dept at this dealership makes me not want to buy another one. More

Jeremy Tou was very helpful and professional. I previously gave them a bad rating from the last time I was here but Jeremy made sure the work was done on time. Thank you. I previously gave them a bad rating from the last time I was here but Jeremy made sure the work was done on time. Thank you. More

Service was friendly and fast. My car is driving well and I’m very happy. My car is driving well and I’m very happy. More

I wasn't to happy with the waiting area:neither my service politness:thank you. service politness:thank you. More

Fast service. And friendly staff. I’ve been coming here for many years for the services on my car. They take good care of it. And friendly staff. I’ve been coming here for many years for the services on my car. They take good care of it. More

Spent a year trying to get a contractual repair, still hasn't been fixed. The repair was in our sales contract. hasn't been fixed. The repair was in our sales contract. More

After the first repair ($1,400) failed to remedy the issue they offered another solution for an additional $2,400. They eventually agreed to give me credit for the original repair cost so I ended up pay issue they offered another solution for an additional $2,400. They eventually agreed to give me credit for the original repair cost so I ended up paying an additional $1,000. $2,400 total paid and the squeal in my steering wheel has not gone away. It was a squealing sound from the steering wheel and after two major parts replaced costing me $2,400 the wheel still squeals. More

Our sales rep was amazing and she found me everything that I needed and wanted in a car I would definitely recommend her to anyone, great service that I needed and wanted in a car I would definitely recommend her to anyone, great service More

Thus far always a good experience, and quick to respond for service! I plan to be back with any other issues my car may have. for service! I plan to be back with any other issues my car may have. More

Kevin in the service department is awesome. He demonstrated great customer obsession.at my svc appt. He demonstrated great customer obsession.at my svc appt. More