Lithia Hyundai of Anchorage - Service Center
Anchorage, AK
1,031 Reviews of Lithia Hyundai of Anchorage - Service Center
Try to call and make an appointment and make an appointment online for almost 6 months never got through. So we just went inside and made an appointment within 5 minutes. The service was fast and i appointment online for almost 6 months never got through. So we just went inside and made an appointment within 5 minutes. The service was fast and it was friendly. My car was ready in the time that they said it would be. More
Satisfied with the service I recently received. Their timing and communication was excellent. Sincerely, Denise Clark Their timing and communication was excellent. Sincerely, Denise Clark More
Very happy with our new Santa Fe, Lithia Hyundai’s Service department always takes great care of our vehicle! Service department always takes great care of our vehicle! More
It was good service, it took a little longer than we originally thought, but all in all, we were happy originally thought, but all in all, we were happy More
Mixed feelings regarding the service station. On the positive side, staff are approachable and professional. The waiting area is clean with stool chairs or softer comfier ones to appease prefer On the positive side, staff are approachable and professional. The waiting area is clean with stool chairs or softer comfier ones to appease preferences and it remains nestled in a rather quiet area. Ive had two appointments for oil changes and one took 25-min and the other 1-hr; reasonable wait times in my mind. One feels that they are being taken care of; a hallmark of excellent service. On the negative side, as part of the oil change service, fluid levels are to be looked at and topped off; in both cases my car’s engine coolant level was below the minimum threshold and were not topped off. In both cases I specifically asked for it to be addressed prior to dropping the car off and was assured it would be. Upon picking up the car I asked if it had been addressed and was told it was. Because it was not, this reflects very poorly on the service dept’s integrity. It calls into question whether they can be trusted with more substantive repairs when the time comes for that. More
Service was good. Had to order the part twice because it wasn’t ordered the first time that it was supposed to be Had to order the part twice because it wasn’t ordered the first time that it was supposed to be More
Staff was very polite and price was very fair. I appreciated my salesman and I’m very happy with my car. I appreciated my salesman and I’m very happy with my car. More
This is the only dealership I like in anchorage they are very polite and very out going very polite and very out going More
My most recent visit to this dealership was for my semi annual oil change. My vehicle was promptly tended to and the service was completed in less than an hour annual oil change. My vehicle was promptly tended to and the service was completed in less than an hour More