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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
936 Reviews

936 Reviews of Lithia Hyundai of Anchorage - Service Center

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May 06, 2022

Texting didn't work for setting up an appointment, I had to call and leave a message. Other than that everything was good. More

by smfischer01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A lady helped me
May 06, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this feedback. We hope that we can make your next visit a 5-star experience!

May 05, 2022

Friendly efficient check in and great follow up! App appointment works well. Great service. Thank you Hyundai! More

by eichbaum65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this review! We are pleased to hear about your recent experience and we hope to see you again for future services.

May 04, 2022

Great and friendly Prompt on time fast and efficient clean Bobbie coffee was warm Bathroom is clean More

by MSHULS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
May 04, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this review! We appreciate the positive feedback and we look forward to your next visit.

May 03, 2022

Service was great customer service was wonderful thanks a bunch for fixing my issue with the vehicle. More

by MYGIRLSJONES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are always happy to provide our clients with a wonderful experience. We can't wait to do business with you again here at Lithia Hyundai of Anchorage.

May 03, 2022

Very fast and good service. They always do a great job when i bring in my car More

by BAILEYKYLE1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
May 04, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the 5-stars, Bailey! We appreciate you choosing Lithia Hyundai of Anchorage and look forward to your next visit.

May 02, 2022

Took forever to get someone to answer the phone to set up the oil change appointment. Left messages but no return call. Finally got through, and when we took the car in for the oil change, it took 2.5 hour More

by MANDM0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
unknown
May 03, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to our attention. Our goal is to provide a smooth and quick process when working with us. We are currently facing phone issues and at times we are unable to receive calls. For any future service needs, please send us a text at 844-871-8445 for a faster response. If you are willing, I would love to discuss in further detail about your experience, please give me a call at the contact below. Jeremy Tou 907-762-5131 General Service Manager

May 02, 2022

Very friendly agent and efficient service. My car was done quickly and It turned out to be a very simple fix. They did not charge me because it only took a few minutes. More

by BWELSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garza
May 03, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for your review! We are happy to hear our team was able to provide you with quick service. We can't wait to do business with you again down the road here at Lithia Hyundai of Anchorage.

May 02, 2022

Jeremy was amazing! He went out of his way to meet my needs since I live in Palmer. He was kind, helpful, honest, and explained things to me. He arranged a ride to my o More

by Debra.hobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, Kevin Garza
May 03, 2022 -

Lithia Hyundai of Anchorage responded

Hi Debra, Thank you for the review! We will pass the kind message along to Jeremy. It is joyous to hear that our team was able to provide you with a wonderful experience. We can't wait to do business with you again here at Lithia Hyundai of Anchorage.

May 04, 2022 -

Debra.hobbins responded

Thank you for passing the message to Jeremy.

May 02, 2022

Dealership employees are friendly, helpful, professional. They are hard to reach over the phone, but texting the service center was easy and I got a pretty fast response. More

by AKPUTERBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
May 03, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We appreciate your patience and are happy we were able to provide you with a helpful experience. Our team here at Lithia Hyundai of Anchorage is looking forward to seeing you again down the road!

April 29, 2022

I always get excellent service when I come here. I will always recommend Lithia Hyundai of Anchorage. More

by YUNKER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female employee
Apr 29, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review! We appreciate you choosing Lithia Hyundai of Anchorage and we look forward to your next visit.

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