Lithia Hyundai of Anchorage - Service Center
Anchorage, AK
1,031 Reviews of Lithia Hyundai of Anchorage - Service Center
My service manager was knowledgeable and professional. Answered all my questions promptly and concisely with assurance Answered all my questions promptly and concisely with assurance More
Service personnel are polite, courteous, and knowledgeable. I trust the technicians and mechanics on their team. knowledgeable. I trust the technicians and mechanics on their team. More
I already did this once. Lack of communication and phone issues are my only issues. Lack of communication and phone issues are my only issues. More
Completed warranty work in very short order. I wish their phone system worked better it’s hard to talk to someone without driving into town. I wish their phone system worked better it’s hard to talk to someone without driving into town. More
They seem to do an okay job. But they never, ever return phone messages. Or answer the phone period. That's a little...no thats very aggravating. But they never, ever return phone messages. Or answer the phone period. That's a little...no thats very aggravating. More
On time. More than comfortable waiting room. Willing to explain what was done and to answer any questions that I had. More than comfortable waiting room. Willing to explain what was done and to answer any questions that I had. More
The guys at the desk were very nice and knowledgeable. The only thing I was not happy with was the appointment to bring my car in at 8:00. But when I called @ 2:00 to check the status of my car they said The only thing I was not happy with was the appointment to bring my car in at 8:00. But when I called @ 2:00 to check the status of my car they said it just got into the shop 2 hours prior. I ask what took so long. He replied that the mechanic had left un finished work to do from the day before. But I guess they must be short staffed as well. Like everyone else. More
Inattentive service with incomplete maintenance inspection. My service light was still on after a service and a headlight out. Poor quality and rushed. inspection. My service light was still on after a service and a headlight out. Poor quality and rushed. More