Lithia Hyundai of Anchorage - Service Center

After reading the reviews online I was a little skeptical about what I might experience when I took my car in for service. I was impressed with the representative who took my information and assisted me with about what I might experience when I took my car in for service. I was impressed with the representative who took my information and assisted me with getting the car serviced. I was disappointed that the appointment was actually for a recall notice and not for routine service However they did manage to change the oil that was needed. I will have to make another appointment for other routine service checks. The representative who checked me out impressed me by addressing me by my name when he was not even there representative who greeted me when I came in to drop the vehicle off. I was completely satisfied with the service I received. More

Very friendly customer service. Everyone in the service center is polite and helpful. Thank you so very much. Everyone in the service center is polite and helpful. Thank you so very much. More

I highly recommend Lithia Hyundai of Anchorage and the Hyundai brand. I currently own 5 Hyundai's bought over the last decade. I'm very satisfied with the quality and durability of the Hyundai's I own and Hyundai brand. I currently own 5 Hyundai's bought over the last decade. I'm very satisfied with the quality and durability of the Hyundai's I own and the service I've received over the years from Lithia Hyundai of Anchorage. Hyundai is an excellent choice and so is Lithia Hyundai of Anchorage. More

They diagnosed my car, but two different service people could not agree on the issue. They finally did and I authorized repair and they said the parts needed ordered. Never heard back from them since July. could not agree on the issue. They finally did and I authorized repair and they said the parts needed ordered. Never heard back from them since July. More

They took good care of me after finding the crack in my oil pan. they got part ordered right away and found a loaner car for me to use. Joshua in the service department was very helpful the entire time ke oil pan. they got part ordered right away and found a loaner car for me to use. Joshua in the service department was very helpful the entire time keeping in contact with me and giving updates. I will definitely be back. More

Purchase experience was great, service, not so much. Had appointment, showed up early. Time estimate overrun of 100%. Simple oil change. Had appointment, showed up early. Time estimate overrun of 100%. Simple oil change. More

I scheduled my appointment 17 days in advance via some crazy text this number then they call you back 2 days later nonsense. My original appointment was for a transmission service and oil change I receive crazy text this number then they call you back 2 days later nonsense. My original appointment was for a transmission service and oil change I received a phone call 48 hrs before my appointment notifying me that they couldn't do my transmission service but would still perform my oil change. I arrived 15 minutes early armed with mileage in hand. I was told my service would be approximately an hour. At an hour and 20 minutes I went back to the desk because I thought my car was out there and ready However I discovered they hadn't even taken it back!!! My husband had been waiting at the airport for pick up so I had to leave without the service done. No one communicated to me anything amd while I was in the waiting room a man came in saying his car had been in the service department since JANUARY amd he was asking for the GM who refused to come see him and a woman was at the desk speaking about suing. I've never struggled this much with the dealer it was a very disappointing trip. More

Super helpful and knowledgeable staff makes any visit convenient and easy. The service department works extremely hard to meet customer expectations. convenient and easy. The service department works extremely hard to meet customer expectations. More

Friendly service. Excellent lobby for waiting strategy and they will set you up with a lyft which is awesome. Excellent lobby for waiting strategy and they will set you up with a lyft which is awesome. More

Service department was polite and helpful. And…got my car in and out in the time promised! And…got my car in and out in the time promised! More