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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
936 Reviews
Call Service Center (907) 202-9778

936 Reviews of Lithia Hyundai of Anchorage - Service Center

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July 28, 2022

Lithia Hyundai was great about getting my car scheduled for an oil change and worked around my schedule. As a busy professional it is great to work with a company that puts client needs first. More

by 40STHENEWTWENTIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Report | Print
Jul 29, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time out of your day to leave this thrilling review. Here at Lithia Hyundai of Anchorage, we always put our customer's needs first to ensure they are getting the best experience. We are glad to assist you with professional interactions for your oil change and look forward to working with you again.

July 28, 2022

Extremely professional and friendly, clean dealership, no hassles and no pushy sales people. Service department is top notch. More

by Keith W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Report | Print
Jul 29, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for your positive review, Keith. It was our pleasure to provide a top-notch dealership experience. Our Service Team here at Lithia Hyundai of Anchorage will always be here to assist you when needed. Let us know if there is anything else we can help you with.

July 27, 2022

They went above expectations and fix more then expected at no cost. I will come back for additional work when needed More

by Rafcaf1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Report | Print
Jul 28, 2022 -

Lithia Hyundai of Anchorage responded

Nothing makes our day brighter than knowing our Service Team is going above expectations for our amazing customers. We look forward to working with you again here at Lithia Hyundai of Anchorage.

July 27, 2022

Very good customer service. The service was prompt and keep me posted everytime. The management made a follow up text message to make sure that I got the service I want and if t More

by MIJLOSREBREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Tou
Report | Print
Jul 27, 2022 -

Lithia Hyundai of Anchorage responded

We are thrilled to have you as a valued customer here at Lithia Hyundai of Anchorage! It is our pleasure to have provided you with great care during your servicing appointment with us, as well as to keep you updated. Please let us know if we can assist you any further and we look forward to providing you with more 5-star experiences.

July 25, 2022

I am very pleased with the staff and the treatment I get and how well they do with my vehicle. More

by JASNICLOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Report | Print
Jul 26, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for trusting us with your vehicle and choosing Lithia Hyundai of Anchorage. We appreciate your perfect star review, and our Service Team will always be here to assist you with any future needs.

July 23, 2022

The employees was very friendly , helpful and responsable they call me to let me know. What was going on with my car . More

by elizabethr37@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Tou
Report | Print
Jul 25, 2022 -

Lithia Hyundai of Anchorage responded

Hi Elizabeth, We appreciate the review! It was a pleasure to work with you here at Lithia Hyundai of Anchorage! We hope to see you again soon!

July 22, 2022

Worst service ever. Even complained to the manager and he hasn’t responded in two weeks. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Schrie Hill
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Jul 25, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience and your patience. I apologize for any inconvenience this caused you. If you are willing, please contact me again at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

July 18, 2022

I don’t feel like they really took the time to go over the recalls onmy car More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember the name sorry
Report | Print
Jul 19, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. Our goal is to support the customer and their needs no matter how long it will take. I apologize that you didn’t feel like that time was given to you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

July 18, 2022

Professional competent, have good presence, adjusts to matters, will figure out the way And the place is clean More

by WRGWAY.HOLBROOK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Report | Print
Jul 19, 2022 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are glad you had a professional time with our team! We look forward to working with you again!

July 18, 2022

Super fast and easy and knowledgeable. I love the convenience and location. Will always use them! More

by OLIVIA.SPIEZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Report | Print
Jul 18, 2022 -

Lithia Hyundai of Anchorage responded

Hi Olivia, Thank you for the review! We are happy that your experience was fast and easy! We look forward to working with you again soon!

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