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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
936 Reviews
Call Service Center (907) 202-9778

936 Reviews of Lithia Hyundai of Anchorage - Service Center

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August 15, 2022

Service was good. Had to order the part twice because it wasn’t ordered the first time that it was supposed to be More

by M_D_R_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We appreciate your patience in working with us and hope to work with you again here at Lithia Hyundai of Anchorage.

August 13, 2022

Staff was very polite and price was very fair. I appreciated my salesman and I’m very happy with my car. More

by KALEBDEMIENTIEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter, Schrie Hill, Jeremy Tou
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Aug 15, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for visiting us at Lithia Hyundai of Anchorage for your automobile purchase. We are glad to know we provided you with such a polite experience and that you are happy with your vehicle. We greatly value your business, and we appreciate your 5-star review.

August 13, 2022

I would not go there at all if I had not already paid for my oil changes. More

by JJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cant remember name. Was nice enough though.
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Aug 18, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for any inconvenience this caused you. I would love to learn more about your experience. If you are willing, please contact me again at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

August 13, 2022

This is the only dealership I like in anchorage they are very polite and very out going More

by na0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Report | Print
Aug 15, 2022 -

Lithia Hyundai of Anchorage responded

We are grateful for you choosing Lithia Hyundai of Anchorage for your auto-related needs. We value you being our loyal customer and look forward to providing you with the same great service in the future. If you have any further questions, please reach out to us.

August 13, 2022

My most recent visit to this dealership was for my semi annual oil change. My vehicle was promptly tended to and the service was completed in less than an hour More

by Downhildon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2022 -

Lithia Hyundai of Anchorage responded

We greatly appreciate the 5-star feedback. We're glad you came in and we are very thankful for your business here at Lithia Hyundai of Anchorage. It is always a pleasure to provide prompt services. Please visit us again for your future vehicle needs.

August 12, 2022

Impossible to contact for scheduling an appt. Left 4 unanswered voicemails and finally had to stop by in person. Vehicle inspection during oil change is extremely limited and I only take the c More

by AK ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Aug 18, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for any inconvenience this caused you, our store location experiences phone issues at times. If you are still looking to schedule, please text us at (844) 871-8445. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

August 10, 2022

Jeremy Tou was very helpful and professional. I previously gave them a bad rating from the last time I was here but Jeremy made sure the work was done on time. Thank you. More

by BUTCH9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Report | Print
Aug 12, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to share your updated review. We are pleased to read our Service Team was helpful and professional ensuring you enjoyed a positive experience. If we can be of any future assistance, please don't hesitate to contact us at Lithia Hyundai of Anchorage.

August 09, 2022

Service was friendly and fast. My car is driving well and I’m very happy. More

by RAYNACLIVINGSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh he did great too, Kevin Garza
Report | Print
Aug 11, 2022 -

Lithia Hyundai of Anchorage responded

It is our pleasure to assist you with your vehicle's needs and work with you to keep it driving well. Our Service Team is always ready to provide you with more friendly and fast experiences here at Lithia Hyundai of Anchorage.

August 08, 2022

I wasn't to happy with the waiting area:neither my service politness:thank you. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2022 -

Lithia Hyundai of Anchorage responded

Hello Steve, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

Aug 10, 2022 -

Steve responded

I was wondering how much it would cost:to get a new set of tires:for my 2010 Sonata.

August 06, 2022

Fast service. And friendly staff. I’ve been coming here for many years for the services on my car. They take good care of it. More

by 59BIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Report | Print
Aug 08, 2022 -

Lithia Hyundai of Anchorage responded

Lithia Hyundai of Anchorage is glad to have you as a valued and returning customer. Our Service Team is glad to provide you with fast service, friendly interactions, and good care for your vehicle. We look forward to assisting you more in the future.

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