Lithia Hyundai of Anchorage - Service Center

They've always been the kindest people I've interacted with at a dealership. Cannot recommend enough! with at a dealership. Cannot recommend enough! More

Very helpful and gave great service. The service dept was fast and courteous. Very hard to reach by phone ., The service dept was fast and courteous. Very hard to reach by phone ., More

I appreciated Bryan's friendly and professional check-in. My thanks to the entire service team for their experience and expertise in diagnosing and fixing my audio problem. A loose connector! My thanks to the entire service team for their experience and expertise in diagnosing and fixing my audio problem. A loose connector! More

Have been helpful to me when purchasing my vehicle and servicing it for for routine maintenance. servicing it for for routine maintenance. More

Kevin Mercedes was super nice! He straight gave me his number when I had issues getting appointments. He is top notch service!! He straight gave me his number when I had issues getting appointments. He is top notch service!! More

The service and sales department are both wonderful. Blake arranged my vehicle for me during my quarantine with Covid. That in itself was amazing. He found a vehicle for me and communicated with me with Blake arranged my vehicle for me during my quarantine with Covid. That in itself was amazing. He found a vehicle for me and communicated with me without me leaving my home until I was well. I never had an experience that was so easy, I really could not believe how easy he made my experience. And on top of that 2years later he still remembers my name and addresses me by name when he sees me and he's not busy. You are truly appreciated. The contact I have had with the service department is equally experienced as the sales. Kevin's has been excellent in keeping me on track with any concerns and questions I may have regarding current and future service my vehicle may need and in giving me options and choices. However I am owed a detail and when you are able to fill that position I would appreciate getting this completed also. I have recommended your company to my friends and coworkers. Keep up the excellent customer service. And I do truly thank you for the call backs when my call has to be rerouted to the parts department. They ate always patient and listen so they can serve me or get me to the correct person whom can address my needs. My experience has been uncomplicated. So in closing the employees pay attention when speaking to me and following up with great service. Keep up the great work. Sorry this is so long. More

Service representative was friendly and informative. There were some miscommunication with the sales department but the issue was resolved and new appointment was made very quick There were some miscommunication with the sales department but the issue was resolved and new appointment was made very quick More

I’ve always been happy with every visit I’ve had. I bought my tuscon brand new in 2021 and would never buy another brand. I bought my tuscon brand new in 2021 and would never buy another brand. More

Almost every time I call your service department no one answers the phone and when I leave a message no one ever calls me back,in order to make an appointment for anything I have to drive all the way t one answers the phone and when I leave a message no one ever calls me back,in order to make an appointment for anything I have to drive all the way to your store just to make an appointment and I understand that you are very busy so that being said the waiting time for an appointment is almost a month away and I feel if I bought a new vehicle and bought new studded tires I should not need to pay for tire change over. More

Service department is knowledgeable, and good at what they do. Service Advisor are willing to explain things. they do. Service Advisor are willing to explain things. More