Lithia Hyundai of Anchorage - Service Center

Everyone was Friendly and they all ran efficiently like a well oiled machine! Thank you! well oiled machine! Thank you! More

The worst service experience I have ever had. Extremely poor scheduling and communication. I will never purchase or service another vehicle with Lithia Hyundai of Anchorage, and I will warn other Extremely poor scheduling and communication. I will never purchase or service another vehicle with Lithia Hyundai of Anchorage, and I will warn others against it. More

Accommodated my schedule, they did the oil change and maintenance check in less time than quoted. maintenance check in less time than quoted. More

It is impossible to contact anyone in the service department. Calling, texting, and emailing. It is ridiculous. Even the people who work the front counters are rude and unprofessional. It makes me no department. Calling, texting, and emailing. It is ridiculous. Even the people who work the front counters are rude and unprofessional. It makes me not want to continue getting my car done there. I made an appointment at another dealership and the same day someone called to confirm. You need to get better customer service and better communication. More

Great service and facilities. Very helpful in scheduling changes. Service personnel were friendly and kept me informed on the progress during my wait. Very helpful in scheduling changes. Service personnel were friendly and kept me informed on the progress during my wait. More

I like Lithia Hyundai because of the life time oil option. Have it on both cars. option. Have it on both cars. More

Cheerful and helpful when you show up in person. Tricky to get in touch with via phone, but the online scheduler works fine. Tricky to get in touch with via phone, but the online scheduler works fine. More

Got my car in for the oil change on time and completed the work in a timely manner. the work in a timely manner. More

Never answer the phone calls but apparently answer texts. Never got follow up calls. I had to call daily multiple times to check on my vehicle they never fixed. Just guessed at what was wrong and wanted me Never got follow up calls. I had to call daily multiple times to check on my vehicle they never fixed. Just guessed at what was wrong and wanted me to throw money at suspected problems. More

Great place good service not a long wait. I’ll be back again. Highly recommend I’ll be back again. Highly recommend More