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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
936 Reviews

936 Reviews of Lithia Hyundai of Anchorage - Service Center

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September 28, 2022

Great dealership. Friendly, efficient, helpful. Takes time to answer all the customer’s concerns and questions More

by MDIICAMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Sep 29, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was great and friendly! We hope to work with you again here at Lithia Hyundai of Anchorage!

September 25, 2022

Outstanding customer service, they got me in on short notice and provided excellent service. Have always enjoyed bringing my vehicle to them for service. More

by Gil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was outstanding! We hope to see you again here at Lithia Hyundai of Anchorage!

September 25, 2022

The service group were all extremely kind and professional. I was able to get my vehicle in earlier than expected, and got it back quicker than expected as well! More

by alaskadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Sep 27, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was professional and quick! We hope to see you again here at Lithia Hyundai of Anchorage!

September 23, 2022

Wonderful service. Fast and efficient. When you buy a car from Lithia Hyundai, they take good care of you. Kudos to the crew!! More

by BUNZAI29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Sep 23, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a wonderful experience working with us here at Lithia Hyundai of Anchorage! We hope to see you again soon!

September 23, 2022

Quality and timely oil change services also gave excellent review of status of brakes and tires More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Lithia Hyundai of Anchorage responded

Hi Gary, Thank you for the review! We are glad you had a quality service with us! We hope to see you again here at Lithia Hyundai of Anchorage!

Sep 23, 2022 -

Gary responded

thanks

September 22, 2022

After reading the reviews online I was a little skeptical about what I might experience when I took my car in for service. I was impressed with the representative who took my information and assisted me with More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Sep 23, 2022 -

Lithia Hyundai of Anchorage responded

Hi Sally, Thank you for the review! We are glad your time with us was a good experience. We look forward to working with you again here at Lithia Hyundai of Anchorage!

September 20, 2022

Very friendly customer service. Everyone in the service center is polite and helpful. Thank you so very much. More

by DEBKMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
Sep 20, 2022 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are glad your time with us was friendly! We hope to work with you again here at Lithia Hyundai of Anchorage!

September 20, 2022

I highly recommend Lithia Hyundai of Anchorage and the Hyundai brand. I currently own 5 Hyundai's bought over the last decade. I'm very satisfied with the quality and durability of the Hyundai's I own and More

by Bobn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Nathan Carter
Sep 20, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was excellent! We hope to work with you again here at Lithia Hyundai of Anchorage!

September 19, 2022

They diagnosed my car, but two different service people could not agree on the issue. They finally did and I authorized repair and they said the parts needed ordered. Never heard back from them since July. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Tou
Sep 21, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing this. Our goal is to provide customers with an efficient experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

September 17, 2022

They took good care of me after finding the crack in my oil pan. they got part ordered right away and found a loaner car for me to use. Joshua in the service department was very helpful the entire time ke More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 19, 2022 -

Lithia Hyundai of Anchorage responded

Hi Ben, We appreciate the review! We are glad your time with us was great and you felt taken care of! We hope to work with you again here at Lithia Hyundai of Anchorage!

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