Lithia Hyundai of Anchorage - Service Center
Anchorage, AK
936 Reviews of Lithia Hyundai of Anchorage - Service Center
Greeted with a hello and a smile and nice to have coffee and lounge area while waiting for my vehicle and lounge area while waiting for my vehicle More
The service dept. counter person is so rude and not friendly at all.They said they going to return my call but never did. counter person is so rude and not friendly at all.They said they going to return my call but never did. More
The worst service experience I have ever had. Extremely poor scheduling and communication. I will never purchase or service another vehicle with Lithia Hyundai of Anchorage, and I will warn other Extremely poor scheduling and communication. I will never purchase or service another vehicle with Lithia Hyundai of Anchorage, and I will warn others against it. More
Accommodated my schedule, they did the oil change and maintenance check in less time than quoted. maintenance check in less time than quoted. More
It is impossible to contact anyone in the service department. Calling, texting, and emailing. It is ridiculous. Even the people who work the front counters are rude and unprofessional. It makes me no department. Calling, texting, and emailing. It is ridiculous. Even the people who work the front counters are rude and unprofessional. It makes me not want to continue getting my car done there. I made an appointment at another dealership and the same day someone called to confirm. You need to get better customer service and better communication. More
Great service and facilities. Very helpful in scheduling changes. Service personnel were friendly and kept me informed on the progress during my wait. Very helpful in scheduling changes. Service personnel were friendly and kept me informed on the progress during my wait. More
Cheerful and helpful when you show up in person. Tricky to get in touch with via phone, but the online scheduler works fine. Tricky to get in touch with via phone, but the online scheduler works fine. More