Lithia Hyundai of Anchorage - Service Center

I waited 4 hours for a schedule oil change and lightbulb replacement. First problem with service in 13 years. . replacement. First problem with service in 13 years. . More

I had to call them at least 10 times on the phone to setup for a yearly oil change. The system just kept me on hold for hours. I just started calling any number to talk to someone. I did get someone in setup for a yearly oil change. The system just kept me on hold for hours. I just started calling any number to talk to someone. I did get someone in part but he couldn't get thou too. He said that he would leave a message. Another week passed with no call back!! I finally went into the shop that was able to get a oil change. My car showed me that, I was at a negative 8 days or more late for my oil change. Them when I went in for my oil change no one was there to get me check in me. I was very upset with overall service. I am very sorry for how I feel. I just want good service that is the very reason why I picked your dealership More

Excellent customer service. Staff does it best to listen and respond to my needs. You should be very proud if your staff. Staff does it best to listen and respond to my needs. You should be very proud if your staff. More

Fast and reliable service! 😊 Agents are responsive specially Mr. Chris who facilitated us to get the vehicle within the day!😘 😊 Agents are responsive specially Mr. Chris who facilitated us to get the vehicle within the day!😘 More

Service counter staff is friendly. My oil change took longer than their usual time. My grievance is with the call center, which was always either unresponsive or unhelpful. My oil change took longer than their usual time. My grievance is with the call center, which was always either unresponsive or unhelpful. More

Service is fast, professional , knowledgeable and friendly. I continue to be impressed by the service. friendly. I continue to be impressed by the service. More

The boys were super helpful and made sure I understood what was happening with my car. I will definitely be going back. what was happening with my car. I will definitely be going back. More

Only Hyundai dealership in Alaska I only wish they had a larger hybrid and electric vehicle selection larger hybrid and electric vehicle selection More

Customer service is amazing! Scheduling a service is fast and convenient, they also noyify you asap the moment your vehicle is ready. Scheduling a service is fast and convenient, they also noyify you asap the moment your vehicle is ready. More

Although they forgot all about my vehicle at least they were able to get it rescheduled within a weeks time and are going to wave the cost of the diagnostic test . were able to get it rescheduled within a weeks time and are going to wave the cost of the diagnostic test . More