Lithia Hyundai of Anchorage - Service Center

My filter was installed improperly. It sprayed oil all over the inside of my engine compartment, underneath my car and up the back end. After repeated unreturned calls, I got a ride to It sprayed oil all over the inside of my engine compartment, underneath my car and up the back end. After repeated unreturned calls, I got a ride to the dealership where they agreed to tow my vehicle and fix the filter which they did but left my car a mess. They only wiped the cover inside the engine compartment and nothing else. The insulation pad on the roof of the engine compartment absorbed the oil like a sponge and it still stinks, the vehicle continued to leave oil drips on my garage floor for days and the back of my car is still sticky and covered in oil. I played phone tag for a couple days with the manager to resolve and then never heard back. More

One suggestion is to add a way to schedule simple stuff like oil changes on line. like oil changes on line. More

Staff was very courteous and the work was done in a timely manner. They book up so calling ahead is a must. timely manner. They book up so calling ahead is a must. More

I live about 3 hours away from the dealership and they always make sure I'm taken care of quickly so I'm not driving home too late. They take great care of me! always make sure I'm taken care of quickly so I'm not driving home too late. They take great care of me! More

No complaints about the dealership ‼️ Clean and tidy,. Great location and easy to get to. Great location and easy to get to. More

They've always been the kindest people I've interacted with at a dealership. Cannot recommend enough! with at a dealership. Cannot recommend enough! More

Very helpful and gave great service. The service dept was fast and courteous. Very hard to reach by phone ., The service dept was fast and courteous. Very hard to reach by phone ., More

I appreciated Bryan's friendly and professional check-in. My thanks to the entire service team for their experience and expertise in diagnosing and fixing my audio problem. A loose connector! My thanks to the entire service team for their experience and expertise in diagnosing and fixing my audio problem. A loose connector! More

Have been helpful to me when purchasing my vehicle and servicing it for for routine maintenance. servicing it for for routine maintenance. More

Kevin Mercedes was super nice! He straight gave me his number when I had issues getting appointments. He is top notch service!! He straight gave me his number when I had issues getting appointments. He is top notch service!! More