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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
937 Reviews

937 Reviews of Lithia Hyundai of Anchorage - Service Center

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December 27, 2022

They always have great customer service when I walk in, never let me sit and wait. Always smiling! More

by MandyE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Tou, Bryan Collins
Dec 27, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Lithia Hyundai of Anchorage!

December 26, 2022

Jeremy and his team were very professional throughout the whole process of checking in my car and promptly returning it. Since I was half hour early Jeremy gave me a waiting time approximately one and a half More

by luv2shop711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Dec 27, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a fast experience! We hope to see you again here at Lithia Hyundai of Anchorage!

December 19, 2022

The dealership was fast and through and got me back in my car in just a few hours More

by rangerhockey11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a fast experience! We hope to work with you again down the road here at Lithia Hyundai of Anchorage!

December 17, 2022

I bought an oil warranty with my vehicle from another dealership. I believe I started taking my vehicle there in 2012. They have consistently serviced my ford sport trac and I’m a satisfied customer. I a More

by E-ELMOJMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Collins
Dec 19, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to earn your business again here at Lithia Hyundai of Anchorage!

December 14, 2022

It was impossible to call in and get someone to answer phone. Cost over $300 once I got in they told me they would need my car all day so I rented a car. I also had to rent a room because I had traveled 2 More

by Sue_evanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Tou
Dec 19, 2022 -

Lithia Hyundai of Anchorage responded

Hello Sue, Thank you for bringing this matter to our attention. I apologize for the lack of communication and professionalism you have experienced. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 844-871-8445 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

Jan 04, 2023 -

Sue_evanson responded

Do you have a customer care email address? I was told it was lythiacares.com I’ve called the #, but just a recording 877-307-7119

December 11, 2022

Love going here. I have to adjust to their new way of appointments. Not ideal to text a business to make appointments but okay. More

by anchortown68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Dec 12, 2022 -

Lithia Hyundai of Anchorage responded

We truly appreciate the valuable feedback and will pass this along. Thanks for being a valued customer here at Lithia Hyundai of Anchorage!

December 09, 2022

Loved my new vehicle and experience so much. Want to buy one for my husband! Blayke was fantastic and we are really looking at selling our other vehicle to buy another Hyundai. Great experienc More

by AKETTENACKER
Recommend Dealer
Yes
Employees Worked With
Blayke, Matthew French
Dec 12, 2022 -

Lithia Hyundai of Anchorage responded

We're thrilled to hear that your experience with us was excellent! Thanks for choosing Lithia Hyundai of Anchorage for your automotive needs and we look forward to seeing you again down the road!

December 08, 2022

Kevins and Josh gave me a warm and professional welcome 11/17/22. My thanks to the whole service team for getting my tires and sensors mounted and put on my car faster than expected. More

by RSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Lithia Hyundai of Anchorage responded

It was our pleasure! Thanks for trusting us at Lithia Hyundai of Anchorage with your vehicle's service needs. See you again soon!

December 06, 2022

Jessica has the best customer service. Her manager is awesome. This is my third car bought from them More

by RSAQRAAM
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was an awesome experience! We hope to see you again here at Lithia Hyundai of Anchorage!

December 02, 2022

I wasn’t sure at first but now my doubts are gone so 5 stars for them More

by IMILALIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Gunter
Dec 02, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are happy we could earn your trust! We hope to see you again here at Lithia Hyundai of Anchorage!

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