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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
938 Reviews

938 Reviews of Lithia Hyundai of Anchorage - Service Center

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February 18, 2023

The service center is great! The staff provide top notch customer service and are very thorough with the job. More

by BILLIEKELLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins
Feb 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a top-notch experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 17, 2023

They were quite helpful and patient while dealing with my wife. That is greatly appreciated. More

by TIGERSUSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Beals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a helpful experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 17, 2023

Great customer service, nice waiting room area. Service was completed quickly and efficiently. Scheduling was very easy. More

by AK Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with that day. Five-stars for whoever it was.
Feb 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a quick and efficient experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 15, 2023

Horrible service, I called three times and no one ever returned my call to schedule a service on my new Hyundai. I finally scheduled service online and the soonest appt I could get was 1 1/2 months out. T More

by PWOLCOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

February 15, 2023

Quick and reliable service. East to schedule. My only suggestion would be being just a bit more friendly. Everyone was business polite, but I got the impression there was someth More

by howard.darlington83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a quick and easy experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 15, 2023

They kept me very informed throughout the entire process. Very very appreciative of these mechanics More

by ANGELROBERTS3255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Feb 17, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a smooth process! We hope to see you again here at Lithia Hyundai of Anchorage!

Feb 17, 2023 -

ANGELROBERTS3255 responded

Hi, I was also offered a free fill up or service for completing this survey.

February 15, 2023

The workers are Always professional and greet you politely, this is my go to dealership when getting an oil change for my Tucson! Thank you Hyundai Lithia! More

by KYSTELLEMIKELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Collins
Feb 17, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 15, 2023

The customer service was great. I arrived a few minutes late and they still serviced my vehicle and were very professional. More

by JOCELYNLOPZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Collins
Feb 17, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are glad your time with us was a professional experience! We hope to work with you again down the road!

February 14, 2023

Communication is impossible with you guys. I left messages and texts and I never got a reply on either. I had to go in to make an appointment. I confirmed the text number and then tried again, More

by Mango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawson Morris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication and professionalism. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

February 13, 2023

As always, quick in and out. Its a no brainer using Lithia for oil change and full inspection. More

by PPROFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a quick experience! We hope to see you again here at Lithia Hyundai of Anchorage!

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