Lithia Hyundai of Anchorage - Service Center

Always a pleasant experience. Everyone is helpful. The work on my car is done in a quick manner. Everyone is helpful. The work on my car is done in a quick manner. More

I bought my Tucson new in 2018. I bought the oil change package and bring my car in every six months.Everyone is always pleasant when I go in. Sometimes they are backed up and waiti I bought the oil change package and bring my car in every six months.Everyone is always pleasant when I go in. Sometimes they are backed up and waiting may not be the best choice. They will arrange transportation if you need it. More

Dealership failed to replace spark plugs as part of my recommended service. This caused a misfire in the engine the day after I got it back that became progressively worse. When the (flashing) check engin recommended service. This caused a misfire in the engine the day after I got it back that became progressively worse. When the (flashing) check engine light finally came on I took it in and was told bring it back in 10 days as the check engine light was probably not related to the issue. When I brought it back in I voiced my concerns and was charged $190 for them to diagnose it and fix the issue that should have been done with my 75k service. Would NOT recommend trusting this place. From here on out I will be going in with a printout of the recommended service items before I leave it with them so they can’t weasel out of paying for their mistakes and instead charging me additional money. More

I book appointments for my car to get detailing done inside but when I pick up after 4hrs they only did the outside body but the inside i was expecting at least clean clean but no, still the same what i inside but when I pick up after 4hrs they only did the outside body but the inside i was expecting at least clean clean but no, still the same what i bring them. Everything is dirty inside my car. I don’t know what they do for 4hrs in my car. More

Staff was polite and efficient. Offered to drop me off and pick me up after leaving car at the shop as well. Offered to drop me off and pick me up after leaving car at the shop as well. More

For 2 years I have been scheduling oil change in person. At Hyundai for oil change I requested diagnosis for slow leak-tire was removed, tested in water-put back on, no leak found. Purchased new ties at Co At Hyundai for oil change I requested diagnosis for slow leak-tire was removed, tested in water-put back on, no leak found. Purchased new ties at Costco - found and replaced broken sensor.-located 2nd sensor not working but we’re unable to contact me to replace. New tire deflated, filled and drove to Hyundai Saturday to schedule replacement 9am Tuesday. At 10am was told didn’t have sensor needed to order for replacement in 7-10 days. I was quoted $229 for replacing 1 sensor. I went back to Costco the same day and had remaining 3 sensors replaced for less than I was quoted for 1 at Hyundai. I love my car, but not very happy with Hyundai service. More

Staff is courteous, helpful and thoughtful. It is the best service department I've ever been It is the best service department I've ever been More

Part ordered correctly and arrived fairly quickly, and then appointment to install was quick too! then appointment to install was quick too! More

I really enjoyed the atmosphere and customer service received by the time. The team is extremely professional in helping me to purchase a car. received by the time. The team is extremely professional in helping me to purchase a car. More

Employees are very helpful, especially with the current tight parking availability at the dealership. Waiting area is clean and neat. tight parking availability at the dealership. Waiting area is clean and neat. More