Lithia Hyundai of Anchorage - Service Center

Had an oil change, they were quick and efficient. The guys were very pleasant and helpful. The guys were very pleasant and helpful. More

Unable to open my doors without paying 5000. 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Mana 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Manager. Not happy with Service center right now at all. But Kevin is always great and tries his best. The rest are in need of serious training. More

It’s so hard to set appointments by phone, nobody takes time to returns courtesy phone calls time to returns courtesy phone calls More

Did a great job while we waited. Didn’t take too long either. Greatly appreciated. Didn’t take too long either. Greatly appreciated. More

The serbice on by 2014 was scheduled and completed on time. I enjoy being kept update on the service. time. I enjoy being kept update on the service. More

This visit was the third time to correct oil leak issues following an oil change last month. The repairs were done but have yet to hear back as to what Lithia intends to do to clean up the oil that continua following an oil change last month. The repairs were done but have yet to hear back as to what Lithia intends to do to clean up the oil that continually leaked on my driveway and garage floor. More

The service department was slow to complete the assessment of my vehicle and provided no help for the problem or another concern I brought up regarding the blue link issue. assessment of my vehicle and provided no help for the problem or another concern I brought up regarding the blue link issue. More

Having a. new service manager is a challenge. They were obviously having issues. The new hire is doing his best to right the ship, which is going to take time, new service manager is a challenge. They were obviously having issues. The new hire is doing his best to right the ship, which is going to take time, but he has them heading the right direction. More

All I needed was a oil change and service. I wish they would have a detailer more readily available. I wish they would have a detailer more readily available. More

I normally call to make my oil change appt but this time I had to go in person to make an appt after leaving messages and not getting a reply. I still saw that fluid checks were not done and it’s something I had to go in person to make an appt after leaving messages and not getting a reply. I still saw that fluid checks were not done and it’s something I have discussed about it a couple of times. I have the lifetime warranty and it stipulates that they will be done. I love that my Sonata is still working fine and might even consider getting a newer model but I have noticed that the facility is getting runned down and totally understand that staffing issues are a problem but it felt good to come into the service room and things looked welcoming and professional the last couple of years or so. More