Lithia Hyundai of Anchorage - Service Center

I have been bringing my Santa Fe Sport to Lithia Hyundai of Anchorage for as long as I have owned my car. The service has been of excellent quality and I won’t go anywhere else. of Anchorage for as long as I have owned my car. The service has been of excellent quality and I won’t go anywhere else. More

Not customer friendly Front desk of service and parts are not keen to address customer issues They did not even check all my engine parts and no multipoint inspection are not keen to address customer issues They did not even check all my engine parts and no multipoint inspection More

I like my dealer for the most part. I found the person that made my appointment a bit off putting. I walked in the service department to make that appointment. I wish I would have call I found the person that made my appointment a bit off putting. I walked in the service department to make that appointment. I wish I would have called. But the actual appointment was very good. More

My husband passed away in July of this year. Normally he took care of everything. This has been a very positive experience, something that was much needed. Thank you so very much. Normally he took care of everything. This has been a very positive experience, something that was much needed. Thank you so very much. More

In for oil change and tire rotation. Success in getting convenient appointment, waited, and got call for in-time completion. But they couldn't find my fob at desk. Spent 15 minutes looki Success in getting convenient appointment, waited, and got call for in-time completion. But they couldn't find my fob at desk. Spent 15 minutes looking for car and fob. Turned out still on rack awaiting further word from front desk on possible additional service. Pretty disorganized More

The change in time of availability is HUGE. Back in the day when you made an appointment, it didn't take a month and they told you what the engine light meant. Back in the day when you made an appointment, it didn't take a month and they told you what the engine light meant. More

I have only ever had great experience with Kevin. He used to help me at another place of work and was fantastic in customer service, friendly interactions and has continued to be a great face to see He used to help me at another place of work and was fantastic in customer service, friendly interactions and has continued to be a great face to see when I need to take my vehicle in for any services. More

Recall work was completed while I waited with no problem in a timely fashion. Thanks in a timely fashion. Thanks More

Great service and fast with the response of returning my call. Will be back to get more service done call. Will be back to get more service done More

Had an oil change, they were quick and efficient. The guys were very pleasant and helpful. The guys were very pleasant and helpful. More