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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
938 Reviews

938 Reviews of Lithia Hyundai of Anchorage - Service Center

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March 30, 2023

Very courteous and helpful. Connecting with Lyft for shuttle service to and from the shop was handy & efficient. More

by dithmerea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a helpful and courteous experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 30, 2023

The whole service team is amazing. Always prompt and friendly. I appreciated their flexibility with my schedule and working to keep my fleet going. More

by BONLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason HESS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter, Jeremy Tou, Bryan Collins, Matthew French
Mar 31, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was an amazing experience. We hope to earn your business again here at Lithia Hyundai of Anchorage.

March 27, 2023

This was my first time getting an oil change with you guys and probably the last time. The day after getting service from you guys my new car that should not have any problems was leaking a ton of motor More

by Jamielynn Helminiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendon Gardnew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Lithia Hyundai of Anchorage responded

Hello Jamielynn, Thank you for bringing this to my attention. It is regrettable to hear about your experience and I apologize for any inconvenience this has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

March 26, 2023

They don't both to give you a fluid top off And they don't car wash on way out. More

by Bad
Recommend Dealer
No
Employees Worked With
I don't know
Mar 27, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience and I apologize for any inconvenience this has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

March 21, 2023

Kevin and Josh are great to work with! They do their best to keep me updated and do what they can to make things easier and more pleasant for me. More

by PHILLIPS_ADRIANNE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Lithia Hyundai of Anchorage responded

Hi Phillip, Thank you for the review. We are happy to hear your time with us was an easy and pleasant experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 20, 2023

They were kind and quick to get me in and out for my oil change More

by SCHLEYERGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Demientieff
Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 18, 2023

I got good service with excellent customer care. Everything was explained with a caring edge. More

by AKCANOEGIRL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 18, 2023

You guys were great! No worries about making it to and from my Dr’s appointment. The cherry on top my car was taken care of in a timely manner! ♥️🙏🏽♥️ More

by Donapat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Gardnew
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chonesanh Outhavong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins
Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 17, 2023

Our wait time is always what we are told it will be. All are questions are answered and they go out of their way to assist us! Keep it up!!! More

by KUZAKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was an informative experience. We hope to see you again down the road.

March 17, 2023

Associates are very friendly and communicative and I always get my car done in a reasonable amount of time More

by mlecours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Soriano-Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again down the road.

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