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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
938 Reviews

938 Reviews of Lithia Hyundai of Anchorage - Service Center

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May 02, 2023

Amazing customer service my experience was great they had my stuff done quickly and with out any issues More

by KARLIE_JUDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Lithia Hyundai of Anchorage responded

Hi Karlie, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again soon.

May 02, 2023

Customer service was amazing they answered all my questions and made sure to keep me updated on everything! More

by KARLIE_JUDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Lithia Hyundai of Anchorage responded

Hi Karlie, We appreciate the review. We are glad your time with us was an amazing experience. We hope to see you again soon.

April 26, 2023

Are you kidding. After waiting for almost 5 monthe with no loaner under warranty and no refund as yet from corporate, i traded in for a Gmc. I would never buy anyth More

by NOEMAIL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not hild the agents responsible but the policy is crp
May 04, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Anthony 907-762-5100 anthonymingus@lithia.com Sales Desk Managers

April 24, 2023

Available stock, willing to negotiate, streamlined processing, promotional incentives, icy parking lot, multi lender financing More

by KENNA_LITTLEFAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caden Reed
Apr 24, 2023 -

Lithia Hyundai of Anchorage responded

Hi Kenna, we appreciate you taking the time to rate and share your experience. We'll see you next time!

April 23, 2023

Hyundai crew did a great job checking out my car. Thank you for getting me in so fast. Milene More

by MILENE_MACKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know!
Apr 24, 2023 -

Lithia Hyundai of Anchorage responded

We're pleased our team had you back on the road in no time, Milene. See you next time!

April 22, 2023

Great experience, super helpful and easy process. Would highly recommend this location to other’s interested in buying a new car More

by Kat Mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Carter
Apr 24, 2023 -

Lithia Hyundai of Anchorage responded

We're glad to see you had a great experience with our team, Kat. Thank you for the recommendation, see you next time!

April 20, 2023

Great dealership, very professional. I did not have any transactions with the service dept! Highly recommend 👌 More

by Barbe1958
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edrik Sanchez
Apr 24, 2023 -

Lithia Hyundai of Anchorage responded

Hi Barbe, thank you for sharing your kind words about our professional team and great dealership. I would appreciate the opportunity to learn more about what we could have done to provide you with a five-star experience. Please contact me at your soonest, thank you. Anthony Mingus Sales Desk Manager 907-762-5100 anthonymingus@lithia.com

April 17, 2023

Eric was a great salesman to work with. He had excellent knowledge of the inventory. Financials were a breeze. Would definitely buy from Lithia in future More

by BRIANPILTZMD
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew French
Apr 18, 2023 -

Lithia Hyundai of Anchorage responded

Hi Brian, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Lithia Hyundai of Anchorage.

April 16, 2023

Kevin and Brian are awesome people who do their best to accommodate customer’s need! More

by MELINDA824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Pagtakhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins
Apr 18, 2023 -

Lithia Hyundai of Anchorage responded

Hi Melinda, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Lithia Hyundai of Anchorage.

April 12, 2023

Service dept customer service is terrible. I tried online scheduling, text scheduling AND called and left messages! No one has called back. Perhaps you should hire someone to answer the phone! More

by skynsol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one employee
Apr 18, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

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