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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
938 Reviews
Call Service Center (907) 202-9778

938 Reviews of Lithia Hyundai of Anchorage - Service Center

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May 18, 2023

Very courteous, fast service! “Squeezed me In” to replace brake light so that I would not get ticketed while driving home! As a senior, I cant express my appreciation so schedul More

by Wills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Beals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Johnnie III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Gardnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins, Robbinson Rodriguez
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May 22, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad we could get you in and provide you with a great service. We hope to see you again here at Lithia Hyundai of Anchorage.

May 16, 2023

Kevin is always very polite and helpful, and make sure that the job is done correctly. He’s very good at keeping you updated on what’s going on. More

by gigiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad our team was able to provide you with a polite and helpful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

May 16, 2023

Not easy to make contact but the appointment went smooth and they went above and beyond. More

by KERR1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate your patience and your review. We are glad we could work with you here at Lithia Hyundai of Anchorage. We hope to earn your business again and be able to provide you with another smooth experience.

May 11, 2023

4.5 hours for oil change and summer tires. now tire pressure system doesn't work no More

by krumrey@gci.net
Recommend Dealer
No
Employees Worked With
Joshua Shook
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Shook
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May 15, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about your recent visit with us. If you are willing, I would like to discuss this in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

May 11, 2023

They work hard to exceed your expectations, they're kind, genuine, and very patient. And amazing. More

by SCHOOLONLYBRI@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevins Mercedes
Report | Print
May 15, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your visit with us exceeded your expectation. We hope to see you again here at Lithia Hyundai of Anchorage.

May 11, 2023

Lithia was excellent, I have not had experience with Kevin's Mercedes No thank you no More

by KRISTINA.BOWER@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevins Mercedes
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May 15, 2023 -

Lithia Hyundai of Anchorage responded

Hi Kristina, Thank you for the review. It was a pleasure to work with you here at Lithia Hyundai of Anchorage. We hope to earn your business again down the road.

May 11, 2023

Professional; quick & reliable service; answered all questions responsibly; willingness to do extra help (show how floor mats are removable); instructed customer to text any time w/questions of any type More

by JETTALDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

May 11, 2023

They did a great job. Got me into my appointment quickly, changed my oil and had me in my way in about an hour. More

by DR.WOOLFENDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

May 08, 2023

Excellent service and very knowledgeable. Would recommend to you guys, amazing crew and supporting cast More

by HARRY_BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Carter
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May 15, 2023 -

Lithia Hyundai of Anchorage responded

Hi Harry, Thank you for the review. We are glad our team was able to provide you with a great experience. We hope to see you again soon.

May 04, 2023

Great They were polite and prompt. The communication throughout the day was excellent. I appreciate the ride to and from work. More

by jackirose@gci.net
Recommend Dealer
Yes
Report | Print
May 04, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a polite experience. We hope to see you again here at Lithia Hyundai of Anchorage.

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