Lithia Hyundai of Anchorage - Service Center

Fast and convenient Liked that I could drop off the car and pick up later, more time slots would be nice too and pick up later, more time slots would be nice too More

Expected to pay online service rates but was surprised about an increase. Prices online NOT reflecting current rates. about an increase. Prices online NOT reflecting current rates. More

We continue to go back to Lithia Hyundai whenever we have a need for a new vehicle because the staff is not pushy and doesn’t try to get us to purchase a vehicle that costs more. They also treat us with resp a need for a new vehicle because the staff is not pushy and doesn’t try to get us to purchase a vehicle that costs more. They also treat us with respect and always tell us to come back to them if we cannot know how to access one of the wonderful features the vehicle has. More

Customer service was absolutely wonderful. The timing communication was the best I would highly recommend Hyundai dealerships The timing communication was the best I would highly recommend Hyundai dealerships More

I prefer Lithia Hyundai because as everyone knows Lithia Hyundai is the best Lithia in anchorage Hyundai is the best Lithia in anchorage More

Kevin is fantastic. Phenomenal customer service. You should be proud to Have him represent your company Phenomenal customer service. You should be proud to Have him represent your company More

Very friendly, helpful and knowledgeable. Took time to answer all my questions. Had vehicle ready sooner than expected. Extremely satisfied with the Hyundai service department Took time to answer all my questions. Had vehicle ready sooner than expected. Extremely satisfied with the Hyundai service department More

The customer service is terrific. Questions get answered. I feel safe to ask questions. It's a friendly environment. Questions get answered. I feel safe to ask questions. It's a friendly environment. More

Lithia and especially Matthew went above and beyond during and after my service appointment. After service we were heading back to Cantwell and about halfway back my Santa Cruz started to shudder, loos during and after my service appointment. After service we were heading back to Cantwell and about halfway back my Santa Cruz started to shudder, loose power, and warning indicator lights started to flash. After pulling over I called Lithia Hyundai and spoke with the service manager and made arrangements to bring the truck back after the Holiday weekend. After revisiting the problems the vehicle had and inspected the condition of the transmission fluid Matthew told me that they tried several times but they couldn't duplicate the error codes that appeared. On my way back to Cantwell again about halfway while passing another vehicle it happened again. I immediately pulled over and called Lithia and spoke with Matthew. Both incidents happened while passing another vehicle using full throttle. Matthew thought the problem was residual carbon from cleaning the throttle bodies and told me steps to try. He also gave me his cell number and told me to keep him informed of what was going on. He even contacted me again to see if the problem happened again while we were towing our trailer back home to Maryland from Alaska. More

It is always clean and orderly. The staff are professional and courteous. It is great that they will schedule appointments for oil changes!!! The staff are professional and courteous. It is great that they will schedule appointments for oil changes!!! More