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Lithia Hyundai of Anchorage - Service Center
Anchorage, AK
1,018 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,018 Reviews of Lithia Hyundai of Anchorage - Service Center
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Verified Customer
November 21, 2023
Convenient location, knowledge staff, great selection of cars and very helpful service and parts department cars and very helpful service and parts department More
by nadjesta
Employees Worked With
November 20, 2023
Kind employees, great little space for kids to stay occupied, and staff were always happy to give updates on the status of your vehicle. occupied, and staff were always happy to give updates on the status of your vehicle. More
by dakota.noe18
Employees Worked With
November 20, 2023
1st we dropped the car off a week before its appt day as it didnt run. Mr. Mercedes did not have us sign any paperwork so had i not called the car would still be sitting there. 2ndly it took over a month fo it didnt run. Mr. Mercedes did not have us sign any paperwork so had i not called the car would still be sitting there. 2ndly it took over a month for us to figure out nothing had been done and thenwe started the process w/the recall person. The dealership was not advocating or showing any customer service and lastly they gave us the car back needing a pulley replaced, instead of calling us and asking us, because i would have had those replaced. Not happy with hyndai's lack of common sense/customer service More
by ISPJ1
November 18, 2023
Great customer service! Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. More
by BECCAPOOH22
Employees Worked With
Other Employees :
Dana
November 17, 2023
Very good customer service. Good communication. Car issue got solved. Got my car back in a day. Good communication. Car issue got solved. Got my car back in a day. More
by RDECHOR.KELLI
Employees Worked With
November 16, 2023
Everything was great and completed in a timely manner. The communications was timely as well. The communications was timely as well. More
by staceystites.1971
Employees Worked With
November 15, 2023
Great service, good prices, and a lot of help with the chaos of our big winter storm. chaos of our big winter storm. More
by Shannon
Employees Worked With
November 14, 2023
Absolute worst service experience I have ever had with a dealership. I waited in the waiting for almost 8 hours for a scheduled appointment which was included a few simple services (oil change, spark plugs, dealership. I waited in the waiting for almost 8 hours for a scheduled appointment which was included a few simple services (oil change, spark plugs, belt change). More
by Michael.larson
Employees Worked With
Don’t know any names
November 14, 2023
Poor communication. Leaving messages, no call back. Finaly made appointment online for recalls to be able to address my main issue. Even when the car was being serviced Leaving messages, no call back. Finaly made appointment online for recalls to be able to address my main issue. Even when the car was being serviced it took the dealership 4 hours to provide status on the car. More
by BORISLAVA_PEYCHEVA
Employees Worked With
Not sure for the employee name
