Lithia Hyundai of Anchorage - Service Center

Lithia Hyundai of Anchorage responded

Hello! Thank you for your review and kind words! We're thrilled to learn about your positive experience with us. Quick and efficient service is a top priority for us, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again and providing excellent service on your next visit.

Lithia Hyundai of Anchorage responded

Hello! Thank you for sharing your positive experience with us! We're delighted to hear that our team was welcoming, informative, and helpful. Solving issues for our customers is a top priority, and we appreciate your recognition of our efforts. We look forward to serving you again and providing the same level of excellent service on your next visit.

Lithia Hyundai of Anchorage responded

Hello! We appreciate you taking the time to share your experience with us. It's great to hear that despite a challenging start, our team at Lithia Hyundai of Anchorage went the extra mile to make things right, and you left with a positive impression. Your feedback is invaluable, and we're committed to continuously improving our service. Thank you for choosing Lithia Hyundai of Anchorage. We look forward to serving you in the future, and if there's anything you need, don't hesitate to reach out.

Lithia Hyundai of Anchorage responded

Hi Kasey, We appreciate your kind words about our team at Lithia Hyundai of Anchorage. We strive to provide professional and courteous service even in challenging situations. Thank you for noticing and until next time, drive safe!

Lithia Hyundai of Anchorage responded

Hello! We appreciate your positive remarks about the service quality. We understand that having new staff members can sometimes present challenges, and we appreciate your understanding as we work to ensure that everyone is up to speed. Your insights are valuable to us as we strive to enhance our service. We're committed to providing the best experience possible for our customers.

Lithia Hyundai of Anchorage responded

Hi Mackenzie, We appreciate your feedback and are glad to hear that you've noticed improvements in our service here at Lithia Hyundai of Anchorage. If there's anything specific you'd like to share or discuss further, please don't hesitate to contact us. We value your continued business and look forward to serving you in the future.

Lithia Hyundai of Anchorage responded

Hello, We appreciate your feedback regarding your recent experience. We apologize for any inconvenience caused by the extended wait time and are sorry to hear about concerns regarding charges. Your satisfaction is important to us, and we want to ensure that we address your concerns. If you could please reach out to me through the number below, we would truly appreciate it as it would not only help us investigate this matter and make improvements but also provide us with the opportunity to work with you toward an amicable solution. Best, Matt Dean - Service Manager - 907-762-5131

Lithia Hyundai of Anchorage responded

Hello! We're thrilled to receive your positive feedback about your recent service experience at Lithia Hyundai of Anchorage! Our team takes pride in providing excellent customer service, and we're delighted to hear that you found the service to be good. We're here to ensure your satisfaction and look forward to serving you in the future.

Lithia Hyundai of Anchorage responded

Hi Brian! We appreciate your feedback and apologize for any confusion regarding the $9. Our team at Lithia Hyundai of Anchorage is committed to clear communication, so we'll be sure to look into this matter promptly. Thank you!