Lithia Hyundai of Anchorage - Service Center

The staff were kind courteous, helpful, and I didn’t had to wait too long to wait too long More

Had a excellent experience on getting updates done . ....had updates done in 1 hour...clean and efficient facility ....had updates done in 1 hour...clean and efficient facility More

Communication was prompt and clear. Easy to work with, and quick to fix any problems that arose. Easy to work with, and quick to fix any problems that arose. More

Everything was good and I was served really fast. I was in there that long I was in there that long More

Fast service great customer service good communication was able to get my truck done extremely fast. was able to get my truck done extremely fast. More

Very helpful in answering my questions! The were patient with me as I misunderstood some things The were patient with me as I misunderstood some things More

Had an awesome experience christian and Ryan were amazing. Had me in and out in a decent amount of time. amazing. Had me in and out in a decent amount of time. More

The lack of communication makes me want to not come back. They don’t answer phone or text. Had to call another department to get ahold of someone. And they didn’t even look at my car, did not reach out to me They don’t answer phone or text. Had to call another department to get ahold of someone. And they didn’t even look at my car, did not reach out to me until an hour before closing on a Friday. Kept my car and gave me a loaner. When you can speak to someone the staff is very friendly. But scheduling service is sooooo inconvenient. More

Thought my service was great but I still have not heard back about my quotes on parts. Been leaving messages and text, something is wrong with the phone system back about my quotes on parts. Been leaving messages and text, something is wrong with the phone system More

I've never had such a terrible ordeal getting a caf repaired. It took 2 months for them to tell us we need a new engine, 3 more months and tons of phone calls to the dealership, warranty company, and H repaired. It took 2 months for them to tell us we need a new engine, 3 more months and tons of phone calls to the dealership, warranty company, and Hyundai corporate to finally give up and ask for them to buy the car back. The original dealership we had bought it from towed it back and had it repaired quickly (turns out it only needed a turbo, not an entire engine), until it had to go back to Hyundai for an airbag light that could only be fixed at a Hyundai Dealership. What was supposed to be a few days turnaround took weeks (not a surprise). We finally got our car back almost 7 months after it broke down. Lithia Chevrolet of Wasilla was awesome, but avoid Anchorage Hyundai like a plague. More