Lithia Hyundai of Anchorage - Service Center

Lithia Hyundai of Anchorage responded

Hello Jane, Thank you for taking the time to share your feedback. We apologize for the delay in completing your car service and any inconvenience it may have caused. Your concerns are important to us, and we'd like to ensure that the recurring problem is thoroughly addressed. That being said, please contact us through the number below in order to further discuss your time here. Best, Matt Dean - Service Manager - 907-762-5131

Lithia Hyundai of Anchorage responded

Hi Colleen, Your kind words about Dana at the service desk truly brightened our day! We're thrilled to hear she made your experience at Lithia Hyundai of Anchorage so positive with her kindness, knowledge, responsiveness, and positive attitude. If there's anything specific you'd like to highlight or if you have more feedback to share, please feel free to reach out. We're here to ensure your future experiences are just as wonderful!

Lithia Hyundai of Anchorage responded

Hello! Thank you for sharing your outstanding experience at Lithia Hyundai of Anchorage! We're thrilled to hear that Gabriel provided kind, honest, and helpful service, along with great advice. Your feedback means a lot to us. If there's anything else you'd like to share or if you have more feedback, please feel free to reach out. We look forward to serving you again in the future!

Lithia Hyundai of Anchorage responded

Hi K.O., Thank you for bringing this to our attention. It is regrettable to hear about the level of communication and client care you received and apologize for the less-than-satisfactory experience you had. We hope you provide us with the opportunity to come up with an amicable solution and would appreciate it if you contact us at your earliest convenience. Best, Matt Dean - Service Manager - 907-762-5131

Lithia Hyundai of Anchorage responded

Hi there, We appreciate your feedback! It's fantastic to hear that you found our dealership clean and comfortable during your visit to Lithia Hyundai of Anchorage. We're delighted that you enjoyed the hot beverage bar and its wide array of choices. If there's anything else you'd like to share or if you have more feedback, feel free to reach out. We look forward to serving you again in the future!

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your positive experience with us! We're thrilled to hear that our team at Lithia Hyundai of Anchorage was able to diagnose and swiftly repair the issue with your vehicle. Customer satisfaction is our priority, and we're delighted we could take care of the problem for you. We hope to see you again soon.

Lithia Hyundai of Anchorage responded

Hi Makinzie, Thank you for sharing your recent experience, and I apologize for any inconvenience you faced. I'm sorry to hear about the challenges in reaching us and the lack of communication regarding your car. To better understand your situation and address your concerns, please reach out to us directly through the number below. Your feedback is valuable, and we aim to improve your experience moving forward. Best, Matt Dean - Service Manager - 907-762-5131

Lithia Hyundai of Anchorage responded

Hello! Thank you so much for choosing our services! We're delighted to hear that our team efficiently diagnosed and resolved the issue with your check engine light. Providing knowledgeable and effective solutions is our priority. If you ever have more automotive needs, we're here to help. Safe travels!

Lithia Hyundai of Anchorage responded

Thank you, Joel, for your fantastic review! We're thrilled to hear that you had a positive experience with our team and that our customer service met your expectations. Providing excellent service and maintaining a friendly environment are top priorities for us. If you ever need assistance again or have any questions, feel free to reach out. We appreciate your kind words!

Lithia Hyundai of Anchorage responded

Hi Onee, Thank you for your glowing review! We're thrilled to hear that our team members demonstrated patience, helpfulness, and thoroughness. Providing transparent and exceptional service is a priority for us. Your suggestion is duly noted, and we'll make sure to recognize our team member for their outstanding efforts. If you ever have more feedback or need assistance in the future, don't hesitate to reach out. We appreciate your support!