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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

3.9
1,018 Reviews

1,018 Reviews of Lithia Hyundai of Anchorage - Service Center

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January 04, 2024

My car was stolen and Ian went the extra mile to take care of me. Getting my key expedited and then sending me to Josh. Josh took care of my car quickly and I was back on the road in no time. More

by LGMOMMA4
Recommend Dealer
Yes
Employees Worked With
Ian in Parts and Josh in Service
Jan 04, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We're sorry to hear about the unfortunate incident with your car, but we're pleased that Ian and Josh at Lithia Hyundai of Anchorage provided excellent service to get you back on the road quickly. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your understanding and value your business.

January 04, 2024

Excellent Excelente service I will take my vehicle back again Excelente service I will take my vehicle back my vehicle back without any problems More

by ILLIANASOTO725
Recommend Dealer
Yes
Jan 04, 2024 -

Lithia Hyundai of Anchorage responded

Hi Illiana, Thank you for your positive feedback about the excellent service at Lithia Hyundai of Anchorage! We're glad to hear that you had a great experience, and we appreciate your trust in us. If there's anything specific you'd like to share or if you have further feedback, please don't hesitate to reach out. We value your business and look forward to serving you again.

January 04, 2024

It was good. I got in and out quickly. It went as smoothly as it could have More

by STEPHANIECAUDLE
Recommend Dealer
Yes
Employees Worked With
Mitch
Jan 04, 2024 -

Lithia Hyundai of Anchorage responded

Hi Stephanie, Thank you for your positive feedback about your experience at Lithia Hyundai of Anchorage! We're pleased to hear that everything went smoothly, and you were able to get in and out quickly. We appreciate your business and look forward to serving you again.

January 04, 2024

Oil change under warranty plan. Great service Friendly staff who provided updates and accurate timing More

by JOE
Recommend Dealer
Yes
Jan 04, 2024 -

Lithia Hyundai of Anchorage responded

Hi Joe, Thank you for your positive feedback about Lithia Hyundai of Anchorage! We're pleased to hear that you had a great experience with the oil change under the warranty plan. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you again.

January 03, 2024

Quick, fast. They took good care of me from a distance responsive, and not pushy. We let things play out More

by ROLLINRITTER
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for your 5-star review! We're thrilled to hear that you found our service quick and efficient. Your satisfaction is our top priority, and we appreciate your kind words. We're here for you, and we look forward to serving you again in the future.

January 03, 2024

Great experience and service was complete within the hour of Scheduled time. Customer service rep provided outstanding service. More

by MSPATTON25
Recommend Dealer
Yes
Employees Worked With
A woman. I don't remember her name
Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for your review and kind words! We're thrilled to learn about your positive experience with us. Quick and efficient service is a top priority for us, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again and providing excellent service on your next visit.

January 03, 2024

Very good. Everyone was welcoming and informative. They were helpful and did their best to solve issues More

by CGS1AK
Recommend Dealer
Yes
Employees Worked With
Camron and matt
Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for sharing your positive experience with us! We're delighted to hear that our team was welcoming, informative, and helpful. Solving issues for our customers is a top priority, and we appreciate your recognition of our efforts. We look forward to serving you again and providing the same level of excellent service on your next visit.

January 03, 2024

Started bad, finished good Went out of their way to make things right. Left in a good mood More

by zaneupnorth
Recommend Dealer
Yes
Employees Worked With
Blayke and a nice young lady at the counter
Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We appreciate you taking the time to share your experience with us. It's great to hear that despite a challenging start, our team at Lithia Hyundai of Anchorage went the extra mile to make things right, and you left with a positive impression. Your feedback is invaluable, and we're committed to continuously improving our service. Thank you for choosing Lithia Hyundai of Anchorage. We look forward to serving you in the future, and if there's anything you need, don't hesitate to reach out.

January 03, 2024

Professional, timely, polite, comfortable waiting area The CSR was very polite to the rude customer who kept berating him. It was impressive on his part. More

by Kasey
Recommend Dealer
Yes
Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hi Kasey, We appreciate your kind words about our team at Lithia Hyundai of Anchorage. We strive to provide professional and courteous service even in challenging situations. Thank you for noticing and until next time, drive safe!

January 03, 2024

Good, lots of new staff though Very busy, hard to keep on top of business More

by TAKARLING
Recommend Dealer
Yes
Jan 03, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We appreciate your positive remarks about the service quality. We understand that having new staff members can sometimes present challenges, and we appreciate your understanding as we work to ensure that everyone is up to speed. Your insights are valuable to us as we strive to enhance our service. We're committed to providing the best experience possible for our customers.

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