Lithia Hyundai of Anchorage - Service Center

Went for oil change but service found parts that need replacement. Replaced brake pads and rotors. replacement. Replaced brake pads and rotors. More

Generally positive. But the wait was long (2 weeks) and it was impossible for me to contact anyone. I had to wait for people to contact me But the wait was long (2 weeks) and it was impossible for me to contact anyone. I had to wait for people to contact me More

The service dept has evolved from a minus to a 10 rating. Dana has been a blessing! Sheila really cares regarding turning the service dept around Dana has been a blessing! Sheila really cares regarding turning the service dept around More

They did not fix the issue it came in with and as far as I know have yet to order the parts needed I know have yet to order the parts needed More

It was very pleasant and they were helpful They helped me with making sure my vehicle was working properly. with making sure my vehicle was working properly. More

When I booked appointment I said I would wait for vehicle. When I got there they said it would be about 4 hours so I took lift home. I came back 4 hours later and was told they were working on my veh vehicle. When I got there they said it would be about 4 hours so I took lift home. I came back 4 hours later and was told they were working on my vehicle but it was in the same spot Parked in originally. I asked them to please check tire pressure on all tires. After waiting another 20 min I watched them take my car into service center. A short time later they brought it back out. The workers at counter were just socializing and took another half hour to tell me my vehicle was done. When driving I looked at tire pressures and they were the same as when I came in. One was 37 one was 30 another 35 and last one 32 More

I was greeted and work was completed to my satisfaction Great customer service Work on truck completed Great customer service Work on truck completed More

Dana worked my car through much faster than was expected and was very adaptable to my limited schedule to pick it up. Well done! and was very adaptable to my limited schedule to pick it up. Well done! More

Kind and considerate. understanding of the situation I was in and attended to it quickly. Knowledgeable of Hyundais understanding of the situation I was in and attended to it quickly. Knowledgeable of Hyundais More

Pre-scheduled service online on 1/3/24 for recall repair of ignition on 2/2/24. Even with a month's notice, Lithia did not have the required parts in stock to complete the recall service. I was told the par of ignition on 2/2/24. Even with a month's notice, Lithia did not have the required parts in stock to complete the recall service. I was told the parts were being overnighted and I would get a call to reschedule. It's been 5 days and I haven't heard anything. More