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Lithia Hyundai of Anchorage - Service Center
Anchorage, AK
1,018 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,018 Reviews of Lithia Hyundai of Anchorage - Service Center
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Verified Customer
February 25, 2024
I was actually pleasantly surprised when I called the service department. Someone answered the phone, instead of getting an answering machine message, or a message telling me that texting would be quicke service department. Someone answered the phone, instead of getting an answering machine message, or a message telling me that texting would be quicker. I've tried texting the number they give, and it has never gotten me a response. A couple of days after getting my oil changed, I received an email telling that my vehicle maintenance was 'past due'. More
by Crista.Cady
February 21, 2024
The service department is great. They're always helpful and make recommendations without being pushy They're always helpful and make recommendations without being pushy More
by Martin
Employees Worked With
February 19, 2024
Generally positive. But the wait was long (2 weeks) and it was impossible for me to contact anyone. I had to wait for people to contact me But the wait was long (2 weeks) and it was impossible for me to contact anyone. I had to wait for people to contact me More
by Obergcarl
Employees Worked With
Dana via text
February 16, 2024
When I booked appointment I said I would wait for vehicle. When I got there they said it would be about 4 hours so I took lift home. I came back 4 hours later and was told they were working on my veh vehicle. When I got there they said it would be about 4 hours so I took lift home. I came back 4 hours later and was told they were working on my vehicle but it was in the same spot Parked in originally. I asked them to please check tire pressure on all tires. After waiting another 20 min I watched them take my car into service center. A short time later they brought it back out. The workers at counter were just socializing and took another half hour to tell me my vehicle was done. When driving I looked at tire pressures and they were the same as when I came in. One was 37 one was 30 another 35 and last one 32 More
by Shellena
