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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,073 Reviews

1,073 Reviews of Lithia Hyundai of Anchorage - Service Center

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December 17, 2021

We Had Great Service and a wonderful experience with We Had Great Service and a wonderful experience with Lithia Hyundai of Anchorage, They have always been great!👍 More

by DANDREWS1555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Hi Dan, thank you for your continued business here at Lithia Hyundai of Anchorage. Our team truly appreciates having the opportunity to provide you and your vehicle with excellent service. We look forward to your next visit.

December 17, 2021

One of the only shops I trust with my car. Great service team and prompt responses. More

by CS83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Thank you for trusting our team here at Lithia Hyundai of Anchorage to provide you vehicle with the quality care it deserves. We are thrilled to know we have earned your business and look forward to assisting you with any future maintenance needs. Happy holidays!

December 17, 2021

Got my Hyundai Kona maintenance done here. They work with you to give the best service for yourself and vehicle. They are all professional, kind, and hardworking. Definitely recommend. More

by MIRIELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Thank you for this kind recommendation! We are pleased to know our team provided you with a professional, kind, and hardworking service experience and we hope to have you back at Lithia Hyundai of Anchorage.

November 14, 2021

I have the auto warranty, thousands of dollars. We paid for “free” oil changes. They didn’t change the oil, I think I been in there twice. My mom gave me her vehicle and she’s been bringing it there sinc More

by Fia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blayke Mccarthy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Nov 16, 2021 -

Lithia Hyundai of Anchorage responded

Hello Fia, I regret to learn of the concerns you have following your service experience and assure the services requested were completed by our team. At your convenience please reach out to me directly as I would appreciate the opportunity to address these concerns and work towards earning back your confidence. 907-762-5131 Jeremy Tou General Service Manager

December 18, 2020

Great customer service and very courteous. Helped diagnose and fix my vehicle quickly and obviously cared about making things right. I appreciate the extra time and effort put in by the Service Team More

by MarvinG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Dec 18, 2020 -

Lithia Hyundai of Anchorage responded

Hi Marvin, Thank you for taking the time to share your experience. Our team is grateful to know you enjoyed your visit and we hope to see you back at Lithia Hyundai of Anchorage for any future needs.

December 03, 2019

Excellent, prompt service! No other dealership I’ve purchased from in the past compares. PJ in the service department made our service call easy, convenient, and affordable. More

by Crayew
Recommend Dealer
Yes
Employees Worked With
Peter Donahoo
December 03, 2019

Have worked with Kevin for many years. Top notch knowledge, Kevins customer service goes above and beyond the norm. Best of the best! Kristine & Rob Horst More

by Kristinehorst37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Trent, Genaro Leyva, Kevin Garza
November 29, 2019

Best warranty. Had an issue with my power train. I've owned my car since 2013. They replaced my engine for free and put me in a brand new ionic hybrid while my car was being repaired. Staff is courteous More

by canha
Recommend Dealer
Yes
Employees Worked With
Philip Reeve, Peter Donahoo
November 28, 2019

Perfect experience. They were very kind and courteous. I want to buy my next vehicle there because of how great I am treated at the service department. More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Peter Donahoo, Aaron Johnston
November 20, 2019

Parts installation Installation of mudguards for my vehicle it didn't that originally come with. The wait time was just over an hour from start to finish. More

by Downhildon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Philip Reeve
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