Back

Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,096 Reviews

1,096 Reviews of Lithia Hyundai of Anchorage - Service Center

Sort by
December 30, 2021

Timely and efficient. Had trouble making appointment (phone problems), but dealership got me in and out as if they want my business. Highly satisfied. More

by MAMAJANE.JC
Recommend Dealer
Yes
Employees Worked With
Female. Didn’t get her name.
Dec 31, 2021 -

Lithia Hyundai of Anchorage responded

Hi Jane, I apologize for the phone issues you experienced with our team and would like to thank you for your understanding. In the future, we hope you will continue to visit Lithia Hyundai of Anchorage for your car care needs.

December 27, 2021

Easy to schedule lifetime oil change--was surprised a time was open on Christmas eve. I was in & out in under an hour. More

by ALISNAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Lithia Hyundai of Anchorage responded

Hello, thank you for scheduling your oil service here at Lithia Hyundai of Anchorage! We are happy to have provided you with an efficient visit and hope you had a great Christmas. Until your next visit, Drive safe.

December 26, 2021

The sweet lady told me an hour it seemed quicker there were 2 in front me next thing you know they gone and so was I now that's service More

by FAAMAUSILIBSIULAGI62637
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch her name , Nathan Carter
Dec 28, 2021 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this great feedback! We are happy to know our team provided you with an efficient service visit, and we hope to have you back at Lithia Hyundai of Anchorage again in the future.

December 26, 2021

Very happy every time I visit lithia Hyundai for service on all 4 of my Hyundais More

by EAGLEKEEPER112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Jessica Konstantynowicz, Kevin Garza
Dec 28, 2021 -

Lithia Hyundai of Anchorage responded

Thank you for your loyalty to Lithia Hyundai of Anchorage! Our team is pleased to know you enjoy having all 4 of your Hyundais serviced with us and we are already looking forward to your next visit. Happy Holidays!

December 25, 2021

Brought our car in on November 22nd of this year to get front breaks, rotors and two air filter replaced. After breaks and rotors were done we had a terrible screeching and squealing sound coming from the More

by NONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Lithia Hyundai of Anchorage responded

Hello, I regret to learn you are continuing to experience this issue with your vehicles brakes and would like to assure you this was never our teams intention. If possible, please reach out to me at the number below as I would be happy to do everything within my power to assist with this concern. Thank you, 907-762-5131 Jeremy Tou General Service Manager

December 24, 2021

Disappointed with car wash. Though snowing, still lots of dirt on car, not thorough wash for $50.00 More

by MELINDA824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Lithia Hyundai of Anchorage responded

Hi Melinda, I regret to learn you are not satisfied with the car wash provided by our team. At you convenience, please contact me at, 907-762-5131 as I would appreciate the opportunity to work together towards a positive solution. Jeremy Tou General Service Manager

December 23, 2021

Great customer service. On time appts and very good about communicating service needs for your vehicle. More

by bhilmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
Dec 23, 2021 -

Lithia Hyundai of Anchorage responded

Hello, thank you for bringing your vehicle to Lithia Hyundai of Anchorage! Our team is happy to provide you with timely and communicative service, and we hope to see you again soon!

December 20, 2021

Great service. I always take my car there for service. Everybody there is polite and acommidating. More

by IMSHELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this kind feedback! The team here at Lithia Hyundai of Anchorage is happy to have provided you with excellent service and we look forward to having the opportunity to do so again in the future.

December 19, 2021

Anytime I've gone to the service department I've received excellent service. They're professional and polite. They've completed their tasks in a timely manner. I'd highly recommend going to this dealership f More

by GARYHUDSON907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Thank you for your recommendation, Gary! Our team is pleased to know you are always provided with a professional, polite and timely experience by our service team. We look forward to continuing to provide you with such experiences in the future.

December 19, 2021

I always have the most amazing customer service when I go to Lithia for my vehicle needs. More

by AMYCOLEMAN1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Hi Amy, our team is happy to provide you with amazing customer service. We truly appreciate having your business and look forward to your next visit with us at Lithia Hyundai of Anchorage.

...
101
...