Lithia Honda in Medford - Service Center

Oil Change etc Brandon was polite, positive and very helpful. He has a "can-do" customer oriented attitude. He was a delight to work with. The work was performed in Brandon was polite, positive and very helpful. He has a "can-do" customer oriented attitude. He was a delight to work with. The work was performed in less than the time estimated. More

Fast service I dropped my car off to get a routine oil change and needed to get to an appointment in town. Instead of getting a taxi, they offered a free shuttle r I dropped my car off to get a routine oil change and needed to get to an appointment in town. Instead of getting a taxi, they offered a free shuttle ride. I was blown away with their commitment to their customers and felt important to them. Great job, guys! Thank you More

Routine Express Oil Change Great service from Josh as always. Terrific service representative and a definite asset to Honda dealership and company as a whole. PLEASE NOTE: I Great service from Josh as always. Terrific service representative and a definite asset to Honda dealership and company as a whole. PLEASE NOTE: I received a follow up email inquiring about service. But it cam from the wrong Josh. Josh Sparks not Josh Saltmarsh. More

Excellent service derpartment! I always use the Lithia Honda service department for my Honda CRV. Josh is great. The experience is invariably pleasant with nice waiting areas, coff I always use the Lithia Honda service department for my Honda CRV. Josh is great. The experience is invariably pleasant with nice waiting areas, coffee, etc. I'm pleased with the work done on my CRV. Thank you! More

Great guys that take care of you! I’ve always been pleased with the level of care and attention the guys in the Service Department have had when I bring my car to be serviced! I’ve always been pleased with the level of care and attention the guys in the Service Department have had when I bring my car to be serviced! More

Throrough Gave the vehicle a complete inspection and showed me the results. The Honda rep is taking care of the details on a claim so I can relax. Gave the vehicle a complete inspection and showed me the results. The Honda rep is taking care of the details on a claim so I can relax. More

Customer Service was Tops Everyone in the service department was so professional and courteous. The service crew kept me informed on what they were doing. I had a recall serv Everyone in the service department was so professional and courteous. The service crew kept me informed on what they were doing. I had a recall service as well as other highly recommended services. So I was there about 2.5 hours. They kept apologizing for the length of time I had to wait. The front waiting area is also perfect for a long wait time. It was quiet and relaxing. I forgot where I was and the time went by relatively fast. Overall it was a pleasant experience. More

Service excellemce with attention to detail No appointment needed. Just drove in, tossed them my key and in a short 15 minutes, I was ready to go! Oil changed, windscreen cleaned and even the in No appointment needed. Just drove in, tossed them my key and in a short 15 minutes, I was ready to go! Oil changed, windscreen cleaned and even the interior was vacuumed. More

Excellent service I bought my Civic from Lithia Medford 5 years ago. It was the easiest, quickest car purchase I have ever made. Wonderful sales people. No pressure, I bought my Civic from Lithia Medford 5 years ago. It was the easiest, quickest car purchase I have ever made. Wonderful sales people. No pressure, just wonderful, helpful service. I had wanted to purchase my car from Grants Pass Honda dealership, which is much closer, but did not have a good experience there. Because I do not live near Medford, I never went back for service. I ended up going to Grants Pass Honda a few times and then ended up getting service in California when i would travel there. I happened to be in Medford the other day, needing an oil change, and called Lithia on the off chance they could get me in. I was surprised to find out that you don't need an appointment for an oil change there and I could come in anytime.....even Saturdays!!! I always had to make appointments in advance with the other dealerships and Saturdays were not an option, so I always had to take time off work. Just like the sales people, the service advisors and techs were super nice and answered all my questions. They were very knowledgeable and helpful. Even though I rarely go to Medford, I will definitely being going back for my next service. Thank you Lithia Honda! More

Great service as usual The only thing better than the service is the people. I have been buying Honda's here since 1992 and the main reason the quality of the product and The only thing better than the service is the people. I have been buying Honda's here since 1992 and the main reason the quality of the product and quality of the service department they always are great and not afraid to field tough questions honestly . More