Lithia Honda in Medford - Service Center

Great People were clear about my current and future service needs. All the people I dealt with were friendly. From my check in to the completion of the ser People were clear about my current and future service needs. All the people I dealt with were friendly. From my check in to the completion of the service I was satisfied. More

Great job guys Scheduled a service at the perfect time for me. Josh was friendly and explained everything they were going to do before I left. I asked them to check Scheduled a service at the perfect time for me. Josh was friendly and explained everything they were going to do before I left. I asked them to check a minor issue in one of my tires, which wasn't part of the service, and they fixed it beautifully for me. They also do a fabulous job washing my car when requested. Thanks to everyone that worked that day and helped out. I only wish they would have given me their names so they could be recognized on here. I dont know which Josh helped me? More

Extremely helpful Nail in my tire. Brandon was able to determine I needed to replace one tire. Job was completed in 30 minutes. Thank you for being extremely helpful. Nail in my tire. Brandon was able to determine I needed to replace one tire. Job was completed in 30 minutes. Thank you for being extremely helpful. More

Best Service Appointment was next day service! & had my car back by 10;30 am.Good Job guys! I was concerned about a droon sound my car was making the mechanic chec Appointment was next day service! & had my car back by 10;30 am.Good Job guys! I was concerned about a droon sound my car was making the mechanic checked out my car and then went for a test drive with me to assure us that my car was fine. More

Took care of an emergency breakdown for me. My Honda literally broke down as I pulled into a space at the dealer (I knew it was having a problem). Turned out to be the alternator. The sales staf My Honda literally broke down as I pulled into a space at the dealer (I knew it was having a problem). Turned out to be the alternator. The sales staff was very friendly when I showed up, and the service department employee (Gerad I think) was fantastic and very professional - not at all what I was used to at some other service centers. He quickly diagnosed the issue, had the part in stock and I was back on the road in under two hours. Paid a little more than I would have liked to (he was nice enough to find a coupon for me), but it was done right and they were great to deal with. More

Great dealership I bring my car to Lithia Honda every 6 months for an oil change and inspection. They have always been prompt, friendly, knowledgeable, and helpful. I bring my car to Lithia Honda every 6 months for an oil change and inspection. They have always been prompt, friendly, knowledgeable, and helpful. More

Great Service Department Easy to make appointments online for service. Josh Saltmarsh is a very nice and helpful Service Advisor. He is very knowledgeable and is committed to Easy to make appointments online for service. Josh Saltmarsh is a very nice and helpful Service Advisor. He is very knowledgeable and is committed to helping in any way he can. Really appreciate the shuttle service. Always enjoy watching HGTV in the waiting area and appreciate the donuts and good coffee. I also enjoy a quick visit with Mark Thalman in Sales. We have purchased an Odyssey and a Pilot from him and will buy our next Honda from him as well. More

Always a great experience Service was smooth as butter, easy in easy out, staff was friendly, helpful, the whole experience was great. I appreciate Lithia staff, and how friend Service was smooth as butter, easy in easy out, staff was friendly, helpful, the whole experience was great. I appreciate Lithia staff, and how friendly they are. More

It was great...left with a smile on my face Josh Saltmarsh was outstanding...after a year of asking previous service people at Honda questions about the noise in my civic with no one willing to Josh Saltmarsh was outstanding...after a year of asking previous service people at Honda questions about the noise in my civic with no one willing to look into what it might be,, he diagnosed it immediately, explained what he thought it was and then repaired it. I was actually considering finding someone else to maintain my car, but have now found someone at Lithia Honda who is willing to go the extra mile. Will continue with service there as long as Josh is with your company because I feel I can trust him. He is very friendly, knowledgeable and great with customer service. I left with a smile on my face.Thanks! More

Tech Bulletin Lookup While in for my oil change I also asked about an issue that developed with my radio and he looked to see if there were any tech bulletin updates regar While in for my oil change I also asked about an issue that developed with my radio and he looked to see if there were any tech bulletin updates regarding this issue. My question was handled in polite, professional and prompt manner. A good experience. Thanks Joshua More