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Lithia Honda in Medford
Medford, OR
724 Reviews
When you're looking for a new car you can rely on and feel confident in, there's nothing better than a Honda. Honda cars have a long and deserved reputation for performance and dependability. That's why Lithia Honda in Medford is proud to be a source of Honda cars for places like Ashland, Grants Pass, Central Point, and Eagle Point.
At our Medford Honda dealership, we sell all New Honda Models, as well as Used Honda and other makes and models in our inventory. You can count on our service and parts department to be able to get you back on the road with major repair, or in and out quickly with routine maintenance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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December 27, 2011
If you like to waste your time, feel like you have been a xxxx victim, love to be lied to and insulted - this is the dealer for you! Nate Mould and Mark Thalman are the classic mold of the used car salesman: xxxx victim, love to be lied to and insulted - this is the dealer for you! Nate Mould and Mark Thalman are the classic mold of the used car salesman: full of lies!! Lied to us about not being able to find a car in a certain color - "None in the State!!" Talked us into another color. That was Dec 23rd. Spent five and a half hours trying to locate a car for a dealer trade and have them play games with us over what they would and would not include in the price...............and what they would give us for our trade. Left there feeling like a mental xxxx victim. The lies were incredible!!! Monday morning comes around, no call from Lithia Honda. Where's our car? We had to call them, only to be told by Mark Thalman that the dealer they were trading with to get the car in the color we settled for, had sold the car over the weekend. Christmas weekend????? Tried to talk us into the original color we wanted. All of a sudden he was able to locate a car in the original color! We now wanted the second color choice and ironically, that color was "nowhere to be found in four states!" He was rude and even laughed when we told him we had decided upon the second color choice and had a contract with a Vin# on it and wanted our car! He told us "Guess that's a deal breaker!" Didn't hear from him again that day, until we called him back! By this time, we called every dealer with a three hour radius of us. Ironically, a dealer in Eugene, Oregon had the car we wanted! We drove the three hours, had terrific service and left feeling terrific. On the drive home, we found that the VIN # on the Lithia Honda contract was the same on the Eugene Honda (Kendall Honda) contract. WOW!!! Found we were lied to again! Appearently Lithia had tried (not confirmed by Kendall Honda) to dealer trade to sell us this car and the trade didn't work out, so the AGAIN LIED TO US - about the car being sold! I ABSOLUTELY DO NOT RECOMMEND LITHIA HONDA!!! LYING AND UNPROFFESSIONAL. UNBELIEVABLE!!! Drive the extra distance and see IAN at Kendall Honda! Terrific service! More
by RJLMCJ
Employees Worked With
Nate Mould and Mark Thalman
March 24, 2011
Outstanding! The GM is one of the most approachable I've ever met. After we purchased our Accord, they invited us to a customer orientation where they'd served food and refreshments and met the entire mana ever met. After we purchased our Accord, they invited us to a customer orientation where they'd served food and refreshments and met the entire management team. I think these guys are really trying to make a difference. I'm very happy with my deal and the hands-on attention we received. Well done Lithia Honda! More
by pglide1
Employees Worked With
Brian Schwelling and Kevin Hull
October 19, 2010
At first they were great! Did everything to get me in a car. But directly after the sale they wouldn't fix problems that the car already had when I bought it. Kevin handled it by getting angry and hanging car. But directly after the sale they wouldn't fix problems that the car already had when I bought it. Kevin handled it by getting angry and hanging up on me. I contacted corprate & they too did nothing. More
by patwick
Employees Worked With
kevin
February 09, 2010
Took my wife's 07 Accord in for service, and the service tech didn't address service items as listed. He chose not to rotate the tires even though it was overdue. I think he just didn't want to do the extra tech didn't address service items as listed. He chose not to rotate the tires even though it was overdue. I think he just didn't want to do the extra work, makes one wonder about other things.. More
by primordialstuff
Employees Worked With
Don't Remember
