Lithia Honda in Medford

Reassuring service I expected to take my Honda CRV in for an oil change, but saw that it required a 7500 mile service. Brandon was great about explaining the service sch I expected to take my Honda CRV in for an oil change, but saw that it required a 7500 mile service. Brandon was great about explaining the service schedule and what was involved. A couple things were optional, so he explained in detail and let me decide without pressure whether to do them now or wait. Even with the extra items, I was able to wait in the comfortable and quiet waiting area for it to be completed in a short time. I appreciate that Brandon and the others at Lithia care about taking care of both the cars and their owners! More

Awesome Experience I recently purchased a used car from the dealership and I was lucky enough to have Toni as my sales rep. This was my first time financing a car so I w I recently purchased a used car from the dealership and I was lucky enough to have Toni as my sales rep. This was my first time financing a car so I was a bit picky as far as price, mileage, and other characteristics of the car I was interested in. Toni helped me narrow down my choices to a handful that I really enjoyed, and was very friendly throughout the whole ordeal. I finally settled on a car that I really loved. Since I am a first-time buyer, I had a lot of questions and he answered them all very professionally and patiently. I'm very happy with my purchase and my entire overall experience. Toni even called me the next morning after purchasing my car to check and make sure I was enjoying my new (used) vehicle! I told him I was loving my car so far but there was one small concern I had. He encouraged me to come in as soon as possible to have the service department check it out, and the small problem I was having was taken care of within an hour and a half! I had a great experience with Toni and everyone else I interacted with in the service and financing departments as well. I would highly recommend this dealership. More

Speedy service and very professional staff! Always receive fast service that is done in a professional manner. Although they were working on many cars, my car, needing an oil change, was done in Always receive fast service that is done in a professional manner. Although they were working on many cars, my car, needing an oil change, was done in about 40 minutes! More

A great experience Our old 2007 Honda CRV was totalled in a car wreck at the beginning of the month. We shopped around at Toyota and Chevy, and then decided to see what Our old 2007 Honda CRV was totalled in a car wreck at the beginning of the month. We shopped around at Toyota and Chevy, and then decided to see what Honda had to offer. We fell in love with the Pilot and decided that it was the perfect car for us. Nic, the employee that sold us the Pilot, was extremely knowledgeable and helpful, in a very non-aggresive manner. We loved our car buying experience and are grateful for the excellent crew and staff that helped us along the way. Thank you Honda! More

Friendly, thorough service! I was able to get a car wash instead of having to make a another stop on my way home. But most importantly, service found a nest in the engine compa I was able to get a car wash instead of having to make a another stop on my way home. But most importantly, service found a nest in the engine compartment from a rodent who also chewed through the line for my windshield wiper fluid! Eeegghhh! No wonder it wasn't working! Steve ran my numbers for lowering payments and discussed the most cost effective plan for me. I am always treated as if I am the most important client at Lithia Honda, whether its service or sales, Great staff! Thank you! More

Great Service I just went in for an oil change. Joshua was very friendly and professional. Service was completed quickly. Made sure there were no problems with veh I just went in for an oil change. Joshua was very friendly and professional. Service was completed quickly. Made sure there were no problems with vehicle. Joshua took the time to answer a few questions I had. Great experience. More

New car purchase We bought a new Honda pilot in 2007 from Bernie Fraser. We had an excellent experience with Bernie and an equally excellent experience with Mark. We bought a new Honda pilot in 2007 from Bernie Fraser. We had an excellent experience with Bernie and an equally excellent experience with Mark. More

Great Customer Service Josh was very personable and helpful when it came to communicating services on my vehicle. Nothing was done without my permission and he provided me a Josh was very personable and helpful when it came to communicating services on my vehicle. Nothing was done without my permission and he provided me all the information I needed to make the decision. He even corrected an error he noticed as I was being over charged for one of the services. Did not feel like high pressure service sales and I greatly appreciate that. More

Change oil I love Honda services customer service, i went to Lithia Chrysler Same morning to service my car and they are rude n bad customer service then my day I love Honda services customer service, i went to Lithia Chrysler Same morning to service my car and they are rude n bad customer service then my day changed when i walk in to Honda service dept good customer service and friendly More

Service 30,000 mile service. Gerad was very professional, and helpful when my car didn’t start when I picked it up. He made a negative issue a positive one. I 30,000 mile service. Gerad was very professional, and helpful when my car didn’t start when I picked it up. He made a negative issue a positive one. I can see how people can get upset easily. He stays calm, and took care of the problem fast. More