Lithia Honda in Medford

Joshua Saltmarsh took great care of me and my 2015 Honda Fit Joshua Saltmarsh, and the service technicians, took great care of me and my 2015 Honda Fit, from the moment I made my on-line service reservation thro Joshua Saltmarsh, and the service technicians, took great care of me and my 2015 Honda Fit, from the moment I made my on-line service reservation through to the final explanation of service done, recommended service in future, and check out at the payment point. I am grateful to have Joshua on the team that services my Fit. I also own a 2003 Honda CRV that I bought from Lithia, and I plan to bring it into Joshua/Lithia Honda for service when next needed. Thank you for being there for Lithia Honda owners like me! Don Flickinger More

Amazing I was impressed by My saleswoman, not to pushy very knowledgeable. I felt very comfortable dealing with a lady since I don’t have a man in my life to I was impressed by My saleswoman, not to pushy very knowledgeable. I felt very comfortable dealing with a lady since I don’t have a man in my life to do the dirty work for me . This is my first car buy in my life and thanks to her I feel very pleased with everything. More

Positive experience! Just bought a new civic 3 days ago and had the most positive experience working with Billy Day. I never felt pressured or hassled from him throughout Just bought a new civic 3 days ago and had the most positive experience working with Billy Day. I never felt pressured or hassled from him throughout the process. He was extremely fast to respond to any questions and was very knowledgeable. His humor also made me laugh a lot and kept things very lighthearted. Billy made me feel welcomed and part of the Honda family. I will definitely recommend Billy and Medford Honda to my friends, family and co-workers. More

Painless I appreciated my saleman’s patience with me. I told him I was in no hurry to buy but wanted something by summer, 8 months away. After I told Juan th I appreciated my saleman’s patience with me. I told him I was in no hurry to buy but wanted something by summer, 8 months away. After I told Juan that I didn’t know how many pounds the trailer would be that I planned to tow, he suggested that I pick out a trailer first so I would know what size car to buy. Since I was there though, I wanted to see what different models cost and Juan was happy to show them to me and explain the features. Not once did he ask me any of those silly salesman questions. I left feeling like I had a good idea of the features I wanted in a car and the approximate cost. Five days later, I bought a Honda Pilot EXL. More

Service Employees are fantastic and very friendly they work really fast to service you car and they pay tons of attention to comments that you have Juan was v Employees are fantastic and very friendly they work really fast to service you car and they pay tons of attention to comments that you have Juan was very friendly and very helpful More

Very expeditious Everyone was very helpful and friendly. Service was speedy and satisfactory. I was able to bring my car in at the last minute and they were able to Everyone was very helpful and friendly. Service was speedy and satisfactory. I was able to bring my car in at the last minute and they were able to accommodate me. It is annoying that this review wouldn't go until I wrote 25 words. More

Civic Type R purchase I recently purchased my brand new honda civic type R from lithia Honda in Medford. I had ordered the car 3 months previous and the wait was well worth I recently purchased my brand new honda civic type R from lithia Honda in Medford. I had ordered the car 3 months previous and the wait was well worth it. JT, my salesperson was with me every step of the way from the order to when I drove off the lot, answered all my questions via text or phone call as I'm from Salem and did not get to meet him until the day I made the trip to pick up the car. Great experience the whole way through. All smiles when I finally got to see my car and everyone there was congratulating me on my new purchase. I definitely recommend Lithia Honda for anyone looking for a new vehicle. Great experience great people Awesome Cars!! More

Great, as always! I have been coming here for more than 10 years and I am on my 3rd car. The service guys are really great and helpful. Never pushy! I always know I am I have been coming here for more than 10 years and I am on my 3rd car. The service guys are really great and helpful. Never pushy! I always know I am going to have a great experience when I come in. More

Lithia Honda/Medford Far Exceeded My Expectations! My KBB search (Top Tens under $25K in multiple categories) and a lengthy perusal of reviews made the 2018 Honda CR-V EX my purchase choice, excluding My KBB search (Top Tens under $25K in multiple categories) and a lengthy perusal of reviews made the 2018 Honda CR-V EX my purchase choice, excluding our preferred dealer (Roe Motors, close to home, good people, & community supporters). We made an appointment at Lithia Honda/Medford by phone with J.T., who supplied multiple contact avenues so we could communicate. I wasn't looking forward to the appointment: My last car purchase was 15 years ago, and I still remembered the high-octane push-and-pull while dealing with a guy determined to sell me a car I couldn't afford & didn't want. (I bought a new 2003 stripped Malibu I could afford, but it soured me on car salespeople.) However, our Lithia experience was exceptional: One of Lithia Honda's standards is that they don't have to "sell you" because the Honda sells itself. As we drove in, and as we walked toward & into the showroom, other sales personnel made eye contact, smiled, or waved -- it made me feel more at ease, as we were never rushed, pushed, or overwhelmed. I told J.T. over the phone that I'd selected the Honda CRV EX, based on research & shy of test driving the vehicle: He impressed us from the first by having a model with all my preferences (even the color!) ready for us to drive. He explained that he'd drive first to introduce the car's features. Because I was nervous about the tech and still learning about my phone, J.T. took time to connect a phone like mine to the system & showcase the compatibility and ease. As foreign as the experience seemed, the test drive was nonetheless a pleasure because J.T. was a fine teacher who was clearly at home with the car. He also LISTENED, accepted that I'd done my research, and filled in the blanks as required, moving us forward at a comfortable pace. We appreciated his dedication to us as customers and valued his time & expertise, but I shared that a day's drive would save us money from another dealer. We'd have driven there because we're frugal, although most might feel the difference wasn't worth it. J.T. negotiated on our behalf, and we met in the middle because he earned our trust, our respect, & the sale. Our next step was Jesse the finance pro. That could have been excruciating: This was a major purchase, a financial commitment, and such a change for me (from old-school mechanics/stripped to high-tech/countless features) that, three days later, I'm still incredulous that I'm driving this beautiful car. But Jesse is courteous, professional, organized, calm, and low-key, and his presence was reassuring. We didn't expect to drive a car home that night (we'd been there well over three hours; be aware that, even when everything flows well, a test drive and vehicle purchase takes an investment in time), but at the end, there was a hearty congratulations over the P.A., the Manager arrived to shake our hands & wish us well, the car had been washed & shined and a very minor upholstery scuff cleaned for us, and J.T. reminded me that he'd be there to answer questions. The next day I texted a question, and his response by text was quick & concise. What a relief! Given our experience, I heartily recommend Lithia Honda/Medford: They carry a well-stocked fleet of superior vehicles and employ dedicated, loyal staff ready to coach you through your fact-finding, purchase, and learning curve. More

Great service Josh always gives me a realistic time frame for work being done, hasn't disappointed me yet! I can count of getting good service and a comfortable pl Josh always gives me a realistic time frame for work being done, hasn't disappointed me yet! I can count of getting good service and a comfortable place to wait. More