Lithia Honda in Medford

Jake and Matt are the best! When after all these years I finally decided to get back to owning a Honda Accord, I came in to look at my options. So glad I did! After Matt Crocker When after all these years I finally decided to get back to owning a Honda Accord, I came in to look at my options. So glad I did! After Matt Crocker helped me at first, he wisely referred me to Jake Word, who has much more experience with Hondas. Jake advised me of all options and choices, and though I’ve never found it easy to buy a car, I was so happy with his knowledgeable and friendly service and LOVE my new car. When I came back in with questions, Jake was helpful and answered all my questions, and Matt took me for a drive and showed me all about the adaptive cruise control and a lot of the electronic options. All in all, great service! More

Fast and Fantastic I went in for service and greeted by a service writer who remembered me from years ago---I had an oil change and another service item to be completed I went in for service and greeted by a service writer who remembered me from years ago---I had an oil change and another service item to be completed--both were done very quickly--and I was on my way--friendly and quick-- More

Oil Change etc Brandon was polite, positive and very helpful. He has a "can-do" customer oriented attitude. He was a delight to work with. The work was performed in Brandon was polite, positive and very helpful. He has a "can-do" customer oriented attitude. He was a delight to work with. The work was performed in less than the time estimated. More

Fast service I dropped my car off to get a routine oil change and needed to get to an appointment in town. Instead of getting a taxi, they offered a free shuttle r I dropped my car off to get a routine oil change and needed to get to an appointment in town. Instead of getting a taxi, they offered a free shuttle ride. I was blown away with their commitment to their customers and felt important to them. Great job, guys! Thank you More

Used car purchase We were able to come to terms quickly and they worked to get a price that would suit the customer. We were very pleased with our experience and their We were able to come to terms quickly and they worked to get a price that would suit the customer. We were very pleased with our experience and their follow up. More

Routine Express Oil Change Great service from Josh as always. Terrific service representative and a definite asset to Honda dealership and company as a whole. PLEASE NOTE: I Great service from Josh as always. Terrific service representative and a definite asset to Honda dealership and company as a whole. PLEASE NOTE: I received a follow up email inquiring about service. But it cam from the wrong Josh. Josh Sparks not Josh Saltmarsh. More

Excellent service derpartment! I always use the Lithia Honda service department for my Honda CRV. Josh is great. The experience is invariably pleasant with nice waiting areas, coff I always use the Lithia Honda service department for my Honda CRV. Josh is great. The experience is invariably pleasant with nice waiting areas, coffee, etc. I'm pleased with the work done on my CRV. Thank you! More

Very good and positive experience The.personthat waited on me was very knowledgeable on the car I have. He explained to me the things that needed to be done. He has great customer ser The.personthat waited on me was very knowledgeable on the car I have. He explained to me the things that needed to be done. He has great customer service - very knowledgeable and seems to care about his job and his customers! Give him an A+ Thank you More

Great experience, no pressure on purchasing the car. I went through the Costco program. Mark Thalman called me and we set up an appointment. He was very calm and thoroughly explained the details for the I went through the Costco program. Mark Thalman called me and we set up an appointment. He was very calm and thoroughly explained the details for the CRV. More

Great experience Had a wonderful experience. Billy was very professional and courteous. I felt like I was treated well, price of the vehicle was explained. Thanks Bil Had a wonderful experience. Billy was very professional and courteous. I felt like I was treated well, price of the vehicle was explained. Thanks Billy Day More