Lithia Honda in Medford

Took care of an emergency breakdown for me. My Honda literally broke down as I pulled into a space at the dealer (I knew it was having a problem). Turned out to be the alternator. The sales staf My Honda literally broke down as I pulled into a space at the dealer (I knew it was having a problem). Turned out to be the alternator. The sales staff was very friendly when I showed up, and the service department employee (Gerad I think) was fantastic and very professional - not at all what I was used to at some other service centers. He quickly diagnosed the issue, had the part in stock and I was back on the road in under two hours. Paid a little more than I would have liked to (he was nice enough to find a coupon for me), but it was done right and they were great to deal with. More

I Freaking LOVE my new car!!! JT was the first person I had the pleasure of dealing with over the phone n e-mail. He sent me tons of information on specific cars I had researched a JT was the first person I had the pleasure of dealing with over the phone n e-mail. He sent me tons of information on specific cars I had researched and help me find a few. When I was ready to test drive, it was very short notice and unfortunately he wasn’t in the office that Saturday, but he made sure Kevin was there right when I walked in and had the cars ready! I test drove a Toyota Corolla and did like it. I had seen it on line for a couple weeks... He walked patiently around the lot with me showing me cars in my price range. We looked at several and when he showed the Altima I knew I wanted to test drive it! And when I did... I fell in Love... I knew I wanted that car so we went to do numbers... It was a little more expensive that I wanted but Brandon in Finance got me an incredible interest rate considering I had a medical bankruptcy in the last couple years! I have been working hard to improve my credit and had a nice down payment... I was expecting a much higher interest rate... In Brandon’s office I felt light headed and nauseous when signing papers and he offered me gum and a trash can lol...Him and Kevin were fantastic thru out the whole process and every time drive my car all I can do is smile and tell her she runs great and tell her how sexy she is! A girl thing perhaps! I also got a bumper to bumper warranty because they got me a better than excpected rate. I Freaking LOVE my new Altima!!! Thank you guys so much!!! More

Great dealership I bring my car to Lithia Honda every 6 months for an oil change and inspection. They have always been prompt, friendly, knowledgeable, and helpful. I bring my car to Lithia Honda every 6 months for an oil change and inspection. They have always been prompt, friendly, knowledgeable, and helpful. More

Recall I was notified of recall work that was needed. I took the vehicle in and the inspection and work was completed promptly and quickly. I was provided wi I was notified of recall work that was needed. I took the vehicle in and the inspection and work was completed promptly and quickly. I was provided with transportation which was very convenient for me. More

Great salesman and great finance manager From the moment we got there our salesman Winslow was awesome. He took really good care of us and did everything in his power to make sure we got what From the moment we got there our salesman Winslow was awesome. He took really good care of us and did everything in his power to make sure we got what we were looking for. The finance manager Jessie was amazing and got us approved quickly for the vehicle that we really wanted. We are very pleased with everything about Lithia Honda and we will be going back whenever we are need of a new vehicle. More

Excellent,super,fast, friendly, Nate,billy, and Brian worked hard to get exactly what we asked for. Great customer service! I am now a lifetime honda customer because of these three. Nate,billy, and Brian worked hard to get exactly what we asked for. Great customer service! I am now a lifetime honda customer because of these three. I suggest if your looking for a car, truck, or SUV come to Honda. More

Easiest Purchase EVER!! Can not express how easy this transaction was! I found the car online (I live an hour and a half away from the dealership) feel in love and reached ou Can not express how easy this transaction was! I found the car online (I live an hour and a half away from the dealership) feel in love and reached out via the online chat. I had a salesman get ahold of me and he took it from there! Got me out of a vehicle with massive disequity and into a brand new Honda! Couldn’t be happier with my Civic or the experience! Thanks JT! More

Great Service Department Easy to make appointments online for service. Josh Saltmarsh is a very nice and helpful Service Advisor. He is very knowledgeable and is committed to Easy to make appointments online for service. Josh Saltmarsh is a very nice and helpful Service Advisor. He is very knowledgeable and is committed to helping in any way he can. Really appreciate the shuttle service. Always enjoy watching HGTV in the waiting area and appreciate the donuts and good coffee. I also enjoy a quick visit with Mark Thalman in Sales. We have purchased an Odyssey and a Pilot from him and will buy our next Honda from him as well. More

Fast, courteous, and fair dealing. A large inventory available on site; we got the right price for our trade-in and for the new vehicle. Our salesperson, Billy Day, who we have purchase A large inventory available on site; we got the right price for our trade-in and for the new vehicle. Our salesperson, Billy Day, who we have purchased previous Hondas from, treated us like family. He was straightforward, accommodating, and excellent at presenting the technical details on the new car. Very pleased overall with how this dealership is matching online pricing while presenting a beautiful showroom and service facility. Five Stars!!!!! More

unexpected positive experience The major component in buying a car is the salesperson. Kevin Rafala could not have been more helpful. He is a great asset to Lithia Honda He was he The major component in buying a car is the salesperson. Kevin Rafala could not have been more helpful. He is a great asset to Lithia Honda He was helpful, respectful, patient, and kind. Kevin was thoughtful enough to bring the car to us, always cheerful. Everyone we interacted with was friendly and helpful. A feel good experience. We look forward to driving our new (2018) Honda Accord. More