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Lithia Ford of Roseburg

Roseburg, OR

3.4
214 Reviews

1650 NE Stephens

Roseburg, OR

97470

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Showing 214 reviews

January 16, 2019

New Truck This purchase was quick and easy, I got what I was looking for at a fair price. I will definitely Go to Scott Maze for my next purchase. He was profes More

by LyleMcMillan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Maze
January 12, 2019

New car purchase Timely, friendly, through, did what they said that they would do, and kept us informed throughout the process. Very happy with the purchase. Second ve More

by Harry 1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Gray, Christian Jordan
December 16, 2018

Extremely satisfied Was in for an oil change and tire rotation. Every time I've been in for service, I've met with a very courteous and professional staff. The service More

by sominnguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Heard
December 12, 2018

very friendly and curtious they always go over and beyond customer service! CHRIS, BONNIE, AND KYLE! Bonnie took care of me when I made the 3rd call to see if recall part was i More

by Stela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
THE COURTESYDRIVER, CHRIS! not sure of his last name, Kyle Arter, Bonnie Heard
November 16, 2018

Very nice service people The Ford service department does a good job both service on the vehicle and nice to work with. Fairly prompt service also. I do already recommend Lith More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Arter
November 16, 2018

Great crew Interfaced with Store manager, Sales manager, Salesman, Finance and the Diesel Technician. To a person, each treated us with respect and were informa More

by Jim S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Knowles
November 02, 2018

For Work We were able to purchase 2 vehicles for our work vehicles, and Mr. Tom Gray and Mr. Paul Polomalu made it quick and easy. Thank you. More

by TL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Gray, Paul Polamalu
October 28, 2018

Quick Awesome. Brenda is one of the best customer service people that we have encountered in a long time. Service was quick and outstanding. Always a pleas More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Extremely helpful and courteous , Bonnie Heard
October 21, 2018

Excellent service I had an incredible experience at Lithia! My car is regularly serviced at this location although I called with a quick request due to my vehicle being More

by Haley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Wayne Knowles
October 17, 2018

recall on Ford Fusion Very professional service . was shuttled home and the car was done in just over an hour awas picked up promptly.. I also got a quote on new car to se More

by davison123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Christopher Maze
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