Lithia Ford of Roseburg

Pleasant experience. Rod is a down to earth, easy going kind of guy. I like his no pressure, no xxxxxxxx approach. Too bad you're not a Chevrolet dealer, we could do more Rod is a down to earth, easy going kind of guy. I like his no pressure, no xxxxxxxx approach. Too bad you're not a Chevrolet dealer, we could do more business. I will however keep an eye out for the low miles, fairly new rigs like the Traverse we purchased. Please tell Rod "Thank You Very Much". More

Amazing Service The service in the Body Shop of Lithia Ford, Roseburg, OR was just amazing. They truly know the real meaning of customer service. Thank you! The service in the Body Shop of Lithia Ford, Roseburg, OR was just amazing. They truly know the real meaning of customer service. Thank you! More

First oil change I purchased a 2015 F250 while living in North Carolina then moved to Roseburg, Oregon. I hit my first oil change this month and took my truck to Lith I purchased a 2015 F250 while living in North Carolina then moved to Roseburg, Oregon. I hit my first oil change this month and took my truck to Lithia for service. The technician was very polite, knowledgeable, and eager to answer my questions. When I asked about Lithia’s lifetime oil change program he was very informative without being pushy sounding like a “salesman”. Ultimately, I purchased the lifetime oil change program and am very satisfied with both the customer service and quality of work. More

Great Broken down on the road on the is not fun find out about the dealer pull my truck in and they started right to find what the problem was fix it and I Broken down on the road on the is not fun find out about the dealer pull my truck in and they started right to find what the problem was fix it and I was on the road More

In all we are very happy as we have in the pasted we have bo In all everything went very well but we did not know the new car didn't have cruse control we if we have know that we would have pick another car as In all everything went very well but we did not know the new car didn't have cruse control we if we have know that we would have pick another car as we though all new cars came with it our mistake but all in all we are pleased with it and the sales person was real nice and friendly. More

Thanks, Guys! Nick and Rob made it incredibly easy to go from curiosity about a Consumer Reports-recommended model to driving home in a newer car with a better deal Nick and Rob made it incredibly easy to go from curiosity about a Consumer Reports-recommended model to driving home in a newer car with a better deal than I found in hours of internet work ranging from Medford to Portland. I'm very satisfied with how I was treated, and better yet, with my purchase. More

Great service I always get great service the service team is always friendly and Redy to listen to my needs. Last week I had a automatic door lock issue .and they h I always get great service the service team is always friendly and Redy to listen to my needs. Last week I had a automatic door lock issue .and they had a tech look at it right away diag the prob and order some parts. That's good service. More

The purchase went fine with the exception of the first uninterested sales person Oliver Campos who couldn't even remember my name! Also thank you Lithia Ford for went fine with the exception of the first uninterested sales person Oliver Campos who couldn't even remember my name! Also thank you Lithia Ford for selling our Nissan Sentra. The delivery didn't go quite as well with paint peeled off the rear bumper and holes drilled in the wrong place for the license plate frame, on a new car special ordered was a little disappointing. Lithia made good on the mistake by striping the car at no cost to me, and the extra holes will be covered by the license plate. All in all we were treated quite well and would return to this dealership. More

No Pressure Drove on the lot on a Sunday afternoon just to look around I did not know they were open. No one come running to ask me a lot of questions, which I li Drove on the lot on a Sunday afternoon just to look around I did not know they were open. No one come running to ask me a lot of questions, which I like that to browse. Then Oliver came to see if I was interested in purchasing a vehicle. Very friendly fellow by the way. He guided us (my wife & I) thru a wonderful buying experience. Straight up no run around. In and out with a car less than 3 hours. Thank you so much for the friendly atmosphere. By the way Mark the finance expert was also great would recommend those two with high marks. More

code & KEY EVERY TIME I NEED HELP WITH MY EDGE I CALL LITHIA, MAKE AN APPOINTMENT, BRING MY CAR IN AND LET LITHIA DO THEIR THING AND FIX THE PROBLEM. I CAN ALWA EVERY TIME I NEED HELP WITH MY EDGE I CALL LITHIA, MAKE AN APPOINTMENT, BRING MY CAR IN AND LET LITHIA DO THEIR THING AND FIX THE PROBLEM. I CAN ALWAYS DEPEND ON THEIR QUALITY OF WORK. AND IT'S DONE ALWAYS EARLY OR AT LEAST ON TIME. THANKS LITHIA PEGGY(MARGARET) SMITH More