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Lithia Ford of Roseburg

Roseburg, OR

3.4
214 Reviews

1650 NE Stephens

Roseburg, OR

97470

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Showing 214 reviews

August 27, 2017

Christian is a great salesman! I knew what I wanted and didn't have time to sit there so Christian was able to negotiate over the phone with me. When we settled on a price I was abl More

by Theresa1082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
July 15, 2017

Chris is the man! I purchased a 2017 F350 diesel from Chris. He made the entire process very simple. We negotiated the deal via text message, No sitting around at th More

by James Powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
June 28, 2017

Scott is the greatest!!! I had a wonderful experience and love my new car. Scott is the best of the west and everyone should buy a car from him. More

by Tuesday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
June 18, 2017

The staff were very friendly and efficient. The service writer was able to get my truck in on short notice and have the truck repaired the same day so the my trip would not be delayed as I am ou More

by Pgriffin292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle W Arter
June 16, 2017

Used Pickup I gave the high rating for this dealership simply due to the fact that my salesman was so helpful and friendly. He went out of his way to make sure I More

by Don Weynandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner
June 08, 2017

Hot water overflow problem The overflow from the radiator was bubbling into the overflow VERY hot. Then when the water cooled it was all sucked back out leaving none in the ove More

by Connie A Field
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lehi, Lyle
May 19, 2017

Awesome Helpful, friendly, went out of the way to make sure we received what we were looking for. Would recommend to people looking for a vehicle. Thank you More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gray
May 19, 2017

Always good When it haa come to purchasing or trading a vehicle, Lithuania Ford has always been awesome. I know most of the team that works there and it was a ple More

by Tiggers3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD
May 15, 2017

it was better than i have had in a long time. i think the customer service could use some improvement. I would like to feel more like there focusing on me as a customer and the person standing in More

by Joanie 541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure of the name--
May 25, 2017 -

Lithia Ford of Roseburg responded

Hello Joanie 541 I appreciate you leaving feedback on your experience at Lithia Ford Lincoln of Roseburg. We strive to provide quality service and we want each of our customers to feel that they are important. The reviews that are received from our customers help us to improve and grow in our dealership. We will use this as a learning tool moving forward. Please feel free to contact me at your convenience if you would like to discuss your concern. Thank You Ron Lindsey Service Manager

May 14, 2017

Key and fob made for truck Price was a little high but service was good . I would recommend this dealership. I would buy or lease a vehicle from here . I was able to get in and More

by Ray4654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Kobal
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