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Lithia Ford of Missoula - Service Center

Missoula, MT

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84 Reviews

84 Reviews of Lithia Ford of Missoula - Service Center

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March 22, 2017

Oil change and tire rotation The folks at the Service desk did a fine job....friendly, knowledgeable and spot on with the amount of time it would take for the service on both of m More

by David T Zeeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Brasmer
Apr 04, 2017 -

Lithia Ford of Missoula responded

David, We appreciate the positive feedback from your experience and look forward to your next visit. Thank you! Service team, I appreciate the continued team effort to give outstanding customer service with every opportunity we have. Thank you, Shane Morinville Lithia Ford of Missoula

March 03, 2017

Quick friendly service The service was quick and satisfactory. I felt informed and appreciated. Clay in the service department is an asset to Lithia. Thank You, I will be ba More

by tinginmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Brasmer
Mar 05, 2017 -

Lithia Ford of Missoula responded

Thank you for the opportunity as well as the five star review, we appreciate it!! Well done Clay, your efforts are contagious :) Thank you!

February 27, 2017

Clay is your man I've been into the Lithia shop many times over the years and Clay has always done a great job taking care of whatever I need. This shop is outstanding More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Brasmer
Mar 01, 2017 -

Lithia Ford of Missoula responded

Thank you for the review Larry, we genuinely appreciate the feedback!! Well done Clay, your team is proud of you and your consistent efforts in customer service.. Thanks, Shane Morinville Lithia Ford of Missoula

December 16, 2016

Routine service checkups. I am very pleased that the service department at Lithia Ford is very thorough in checking all aspects of a routine service checkup. I have always had More

by 01Jeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Clay in the Service Department are both exceptional employees., Clay Brasmer
October 16, 2016

Timely and complete service. Timely and complete service; Mike took the extra time to help with some questions I had about my car unrelated to the services. I will come back for m More

by Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Mike Hook
September 27, 2016

Routine oil change Emily was outstanding and thorough. Looking at the mileage, she said a tire rotation was due. I had this done at our tire shop the week prior. It More

by lamama1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
September 15, 2016

Excellent service Took me in right awway, even though I had just called that morning. Drove me home and offered to pick me up when the car was ready. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Brasher, Clay Brasmer
July 01, 2016

Great service experience They performed all of the service items I requested and did so in a very timely manner. Service writer John Hatfield did a great job. Will continue More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hatfiled
May 31, 2016

Quick Mechanical Repair I had a check engine light that came on I brought it in to the service department expecting it to be 3 days in for repair. They fixed it the same d More

by Firstonraceday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed in Service, Ed Robar
May 29, 2016

Efficient & Thorough Had 10 am appointment to get truck serviced but got there abt 30 min early. They took truck right in and were finished in short amount of time. Staff More

by Retire15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Brasmer, Clay Brasmer
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