84 Reviews of Lithia Ford of Missoula - Service Center
Service Sales and service always very courteous. Very easy to make appointments. Almost always get the time slot requested. Salesman always looks us up when Sales and service always very courteous. Very easy to make appointments. Almost always get the time slot requested. Salesman always looks us up when in for service. More
Good servoce Always do a good job and keep me informed of things. Any time there has been any "issues" they always work it out. I am in a service based business an Always do a good job and keep me informed of things. Any time there has been any "issues" they always work it out. I am in a service based business and I understand nothing is perfect. The folks at lithia have always come through More
Prompt and Efficient My call was answered promptly. I was given a service appointment the following day. The diagnosis was made while I waited. Once the exact repair wa My call was answered promptly. I was given a service appointment the following day. The diagnosis was made while I waited. Once the exact repair was known and the duration my vehicle would be in the shop, the shuttle took me home. I was notified when the repairs were complete and the shuttle returned me to the service department. Just like clockwork. More
Recall and oil change Recall fixes, oil change and new wheels. Offered to wash my truck. Wash was a rush job as truck was still dirty. But it was free. Recall fixes, oil change and new wheels. Offered to wash my truck. Wash was a rush job as truck was still dirty. But it was free. More
Helpful, friendly and timely Appreciated the timeliness of the appointment process and the expeditious manner in which the service was done. All the staff was helpful and friendl Appreciated the timeliness of the appointment process and the expeditious manner in which the service was done. All the staff was helpful and friendly and my vehicle was delivered as promised. More
Lithia Ford of Missoula I giving this review four out of five stars because when I first bought my vehicle in and tried to describe what the problem was, I was met with a lit I giving this review four out of five stars because when I first bought my vehicle in and tried to describe what the problem was, I was met with a little bewilderment. Which was more than a little off putting because, while I'm not a mechanic, I know my car. And when it starts making strange noises . . . something's wrong. Thankfully the mechanics were able to identify the problem and were able to recommend repairs and I couldn't be happier. I will definitely return. . . if I need to. More
Above ad Beyond Mark was my service rep and he did an outstanding job. Kept me apprised of their progress and accommodated my vehicle needs. Excellent service and s Mark was my service rep and he did an outstanding job. Kept me apprised of their progress and accommodated my vehicle needs. Excellent service and support. More
Imports??— “””No problem!!” Thank you for fixing my Rover when the brakes went out. It’s Not a Ford but you guys did a GREAT JOB & the oil change was about $75 cheaper there than Thank you for fixing my Rover when the brakes went out. It’s Not a Ford but you guys did a GREAT JOB & the oil change was about $75 cheaper there than other quotes I’ve gotten... 10 ?? from me !! More
Great Service I live 90 miles from Missoula and was in town shopping and called to see if I could get in and get an oil change. Clay was very helpful and said could I live 90 miles from Missoula and was in town shopping and called to see if I could get in and get an oil change. Clay was very helpful and said could I come in at 2PM I got all my errands done and came to the dealership. Service was prompt and Clay was very nice to deal with. I appreciate him working me in and saving me another 180 mile round trip back for an oil change as I was a little overdo. Will definitely be back. More
Proffesional staff working together to meet customer needs. These people just click. Every word you say is absorbed and applied to their plan of what exactly you'll need to meet your goals. These people just click. Every word you say is absorbed and applied to their plan of what exactly you'll need to meet your goals. More