Lithia Ford of Grand Forks
Grand Forks, ND
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Oil Change Great customer service. Oil change was completed in a timely manner. That’s why I do my service work at Lithia. Customer service lounge always has gre Great customer service. Oil change was completed in a timely manner. That’s why I do my service work at Lithia. Customer service lounge always has great coffee. Thank You. More
Top notch Had my plugs all changed and a tune up. Was done in half a day and price was very fair. Very satisfied with the service. A+ Had my plugs all changed and a tune up. Was done in half a day and price was very fair. Very satisfied with the service. A+ More
recall for transmission/other work done Out of all the dealers for recalls/work needed done, Ford Lithia in Grand Forks has the best shop supervisor/manager ? Trevor Knudson. This person han Out of all the dealers for recalls/work needed done, Ford Lithia in Grand Forks has the best shop supervisor/manager ? Trevor Knudson. This person hands down is the best I've ever had to deal with period, he treats you like a person with the upmost attention, care, respect, attention and professionalism. This is very important because you just don't see this anymore. He is someone that should be paid more money and I do mean more money because he deserves it and he's that good!! Trevor should be a manager if given the chance, because he would make more money for any dealership looking for kind of person he is a " PROFESSIONAL." If I owned a dealership that needed a shop manager he would be my first only pick that's how good this guy is. More
Great Trevor was great to work with and very knowledgeable. I will be back to work with him in the future. Thanks Trevor for the great experience. Trevor was great to work with and very knowledgeable. I will be back to work with him in the future. Thanks Trevor for the great experience. More
Super pleasant staff. While shopping online for a new truck, I found just what I wanted.. Unfortunately, it was on the other side of the state. The very friendly staff help While shopping online for a new truck, I found just what I wanted.. Unfortunately, it was on the other side of the state. The very friendly staff helped me through the leasing process, gave me a fair price on my trade-in all by phone. They met me on time at my designated location. I signed paperwork, exchanged keys, and had a pleasant drive home in my new truck. Very happy with the experience. I would definitely buy from them again. More
Quality Care Trevor's commitment to customer service is exceptional! He answers my questions and provides information in terms that I can understand. He recognizes Trevor's commitment to customer service is exceptional! He answers my questions and provides information in terms that I can understand. He recognizes me when I come into the shop, and treats me like a family member. I trust him to provide the highest quality of service and know that he and the other team members attend to my vehicle as if it belonged to one of them. Trevor, you are a model for Eph. 6:7. Thank you and your team for raising the bar of excellence. More
Oil change - Fast and Friendly I've always had good service here. They check you in quickly and are very friendly and thorough. Highly recommended. Many thanks to all the good folks I've always had good service here. They check you in quickly and are very friendly and thorough. Highly recommended. Many thanks to all the good folks. More
Quick and easy Jay and Ryan made the experience seamless . I was in and out with a great deal. Ryan offered to help me with what ever I needed. Jay and Ryan made the experience seamless . I was in and out with a great deal. Ryan offered to help me with what ever I needed. More
Oil change Friendly and quick. Like the car wash afterwards. Price was right. No pressure to get anything else done to my car. Thanks for the awesome serv Friendly and quick. Like the car wash afterwards. Price was right. No pressure to get anything else done to my car. Thanks for the awesome services and friendlyness while there. More
Exemplary My experience with this dealer was nothing short of perfect. Everyone involved was very helpful. I would recommend them 10 times out of 10. Love my ne My experience with this dealer was nothing short of perfect. Everyone involved was very helpful. I would recommend them 10 times out of 10. Love my new truck! More