Lithia Ford of Grand Forks

Prompt service, thorough answers, genuine people! Austin Littlejohn answered questions through texts which completed most of the purchase process before we even drove to the dealership. Nick Bergan, Austin Littlejohn answered questions through texts which completed most of the purchase process before we even drove to the dealership. Nick Bergan, Steve Hagen and Devin Ingebretson’s assistance was genuine and helpful! Great atmosphere! More

Tam g Dorian did an excellent job serving me, he greeted me, talked with me about what was done with my car and told me he would be back when my car was don Dorian did an excellent job serving me, he greeted me, talked with me about what was done with my car and told me he would be back when my car was done being serviced. He came back and got me and we went to the customer service desk and I paid and he thanked me and the girl at the customer service desk thanked me also. Received great service throughout. Ron Kaiser said hello and thank you also. The service was done in a timely manner and Dorian was attentive. I believe Customer Service should be #1 and I definitely received that. 👍🏻 More

Great Service I came in for an oil change and then decided I would like a tire rotate and balance. They had no problems getting that done for me. They were quick I came in for an oil change and then decided I would like a tire rotate and balance. They had no problems getting that done for me. They were quick and everything felt smoother when driving again. More

Great Customer Service As a small business owner I understand that it doesn't matter about the product you're selling, what matters most is GREAT customer service!! As a small business owner I understand that it doesn't matter about the product you're selling, what matters most is GREAT customer service!! More

service Ron was very helpful & gave me excellent & speedy service, this is my second visit with this car and I am very pleased, very good communication & stay Ron was very helpful & gave me excellent & speedy service, this is my second visit with this car and I am very pleased, very good communication & stayed true to his word. Thanks More

Great to deal with Great to work with! They treated me very fair on my trade in and and make the paperwork and financing very easy. I brought my new one in for spray in Great to work with! They treated me very fair on my trade in and and make the paperwork and financing very easy. I brought my new one in for spray in bedliner and undercoating and they gave me another pickup to drive for the day. Awesome experience! More

oil pan leak turn around time excellent received loaner car same brand as I own makes it easier to drive a familiar vehicle would recommend your service center to turn around time excellent received loaner car same brand as I own makes it easier to drive a familiar vehicle would recommend your service center to other people More

ROUTINE OIL CHANGE' SERVICE SAME AS 1ST TIME NOW 5 YEARS LATER. ALWAYS DONE QUICKLY AND LEAVE WITH A CLEAN CAR, WEATHER PERMITTING. NO COMPLAINTS ,HOT CHOCOLATE AND COOK SERVICE SAME AS 1ST TIME NOW 5 YEARS LATER. ALWAYS DONE QUICKLY AND LEAVE WITH A CLEAN CAR, WEATHER PERMITTING. NO COMPLAINTS ,HOT CHOCOLATE AND COOKIES ARE REAL GOOD TOO. More

All in one I had to bring F150 in for check up and was able to have both recalls done at same time and tires checked. Ron made sure it was completed in timely ma I had to bring F150 in for check up and was able to have both recalls done at same time and tires checked. Ron made sure it was completed in timely matter. Also like the Courtesy driver. More

Professional and Courteous I bought my last vehicle there and the service has been good. The people are easy to deal with, and the few extras I got with this vehicle made the ch I bought my last vehicle there and the service has been good. The people are easy to deal with, and the few extras I got with this vehicle made the choice easier. More