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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,835 Reviews

6,835 Reviews of Lithia Ford Lincoln of Boise - Service Center

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November 07, 2024

Lithia has always been the Ford dealership i trust to be fair and honest. Their service department and customer service has been excellent! More

by machobud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 07, 2024

Easy to schedule, provided a ride so I did not have to wait, and Teddy was great to work with. More

by KRISTEN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
Nov 11, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that Teddy was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

November 07, 2024

Almost everytime there is grease inside my truck. 2 hour wait. Not impressed. No I don't want another free car wash pass. More

by Customer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy
Nov 14, 2024 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

November 06, 2024

I have again had an enjoyable experience. Skylar is friendly and helpful. And answers my questions to my satisfaction. Ask him about removing film from headlights and he told me of a kit I co More

by lmuir50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Nov 07, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 06, 2024

Service has always been good. The personnel are efficient, polite, and helpful in every way. More

by peggybeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 06, 2024

Have the Lithia lifetime oil change service. Best deal as I have had my truck since 2018! Lithia quick change is great. Professional and quick. More

by pacpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Lithia Ford Lincoln of Boise responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 06, 2024

Curt listen to what I said and offered answers that worked great and was timely with the service done on my vehicle More

by tkilroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 05, 2024

Lithia Ford Lincoln of Boise have been awesome providing us with Mobile Service. Since xxx Line Maintenance is the Boise Idaho Airports primary aircraft maintenance provider it's critical we stay on locatio More

by BOIMGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa at the Service Department for scheduling, and Taylor Stansell Mechanic
Nov 05, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

November 05, 2024

The service department was excellent in getting my car in to the stall while I was still checking in, then I was kept informed during the service. I am very satisfied with the Lithia service department. More

by kendora3410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

November 05, 2024

Allen was really helpful with the status of the service call. He showed me what was fixed and how to use the cruise control going forward. I was thrilled. More

by kgarner0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

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