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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,969 Reviews

6,969 Reviews of Lithia Ford Lincoln of Boise - Service Center

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December 19, 2024

Have always received top notch professional service. Knowledgeable and courteous staff Clean facility with good turn around time. More

by LBARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 18, 2024

The tech thatcher to my home was very knowledgeable, and was able to update the computer and fix the issue of the possibility of my brakes locking up while driving. Having him come to my home, several mile More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry, this came months later and I forget his name.
Dec 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review, Jan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

December 17, 2024

Your team was very helpful and great customer service. Although things were busy, I felt I got plenty of time and delayed attention. Thank you for making my visit to Idaho a success. Great customer se More

by Dean_tangeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Dean, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 16, 2024

The persistence of the technician was the reason this recall was completed. Many thanks for his taking the time to contact and complete the service. More

by CUSS83709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

December 16, 2024

Very helpful and got my vehicle in and out in a timely matter and kept me up to date on its progress More

by Alan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

December 15, 2024

The two service departments don't talk to each other and makes it almost impossible to get different types of service done. I wasted over 5 hours waiting for my car over the course of two days. Had to go ba More

by muhawk23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Dec 19, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

December 15, 2024

Fast and effective with broad coverage in service checkup while providing comfortable waiting room are More

by Eprigge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 14, 2024

Great experience. Thanks for not leaving me stranded, and for seeing to my issues! Bravo More

by Slartibartfast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 14, 2024

Great service to come to my house to service my Maverick. Chris was very nice. More

by PEGGYLUKE1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Chris
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 14, 2024

Having just moved from Southern Oregon to Boise, we were thrilled to find about that Lithia Ford honored our lifetime oil change on our Toyota Forerunner purchased at Lithia Toyota in Medford Oregon. More

by dmfeeley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin in service department.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

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