Lithia Ford Lincoln of Boise - Service Center

No messing around! Rhett got my car in for a service bulletin, got it done in less time than expected, no fuss, no muss just done right. All that I can ask. Rhett got my car in for a service bulletin, got it done in less time than expected, no fuss, no muss just done right. All that I can ask. More

Great service Staff You guys do a really nice job of fulfilling on the promise you state in your service offers. It didn't take very long and you were accurate on your re You guys do a really nice job of fulfilling on the promise you state in your service offers. It didn't take very long and you were accurate on your recommendations. Thank you! More

Fluid lead in hose in engine. The leak was noticed by the person doing the oil change. Which was a good thing. Rhett ordered the part and got it fixed right away. Very pleased wor The leak was noticed by the person doing the oil change. Which was a good thing. Rhett ordered the part and got it fixed right away. Very pleased working with Rhett. He's a great person. More

Drive line repair for 2012 F-150 Was happy to find my repair work was covered under Ford's warranty. The service advisor, William Byrd, was great about keeping me informed of the prog Was happy to find my repair work was covered under Ford's warranty. The service advisor, William Byrd, was great about keeping me informed of the progress on the repair. More

Oil changed dand tire rotation I have had a year of very good service from the dealership. People are helpful and friendly. They have serviced my car in a timely manner and I am c I have had a year of very good service from the dealership. People are helpful and friendly. They have serviced my car in a timely manner and I am completely satisfied. More

Service Department went in to get a tire rotation, oil and wiper change. needed an alignment too it was discovered and I was in and out in less than an hour and a half. went in to get a tire rotation, oil and wiper change. needed an alignment too it was discovered and I was in and out in less than an hour and a half. Thanks! More

Rhett Sheeder is the greatest It is a please to work with Rhett Sheeder in the service dept of Lithia Ford of Boise. He is always helpful and always does exactly what he says. I It is a please to work with Rhett Sheeder in the service dept of Lithia Ford of Boise. He is always helpful and always does exactly what he says. I trust him in helping me with my car. More

Always Great Customer Service I have 3 Ford vehicles and I always bring them to Lithia of Boise for service. They consistently come in under the estimated cost of repairs and Rhett I have 3 Ford vehicles and I always bring them to Lithia of Boise for service. They consistently come in under the estimated cost of repairs and Rhett Sheeder is a great asset to the dealership. I always enjoy working with him on any issues I have with my rides. More

Service Department We appreciate the service we have received from Lithia. We were taken care of quickly, and Rhett kept in touch with us until the work was done. We appreciate the service we have received from Lithia. We were taken care of quickly, and Rhett kept in touch with us until the work was done. More

Excellent Customer Service My service advisor was Lisa, who remained in contact with me every day during my vehicle upgrade. I had the Lincoln Navigation option added, which re My service advisor was Lisa, who remained in contact with me every day during my vehicle upgrade. I had the Lincoln Navigation option added, which required a new unit to be installed. The first unit was not working, so they had to re-order a new unit. It was supposed to be overnighted for the next morning delivery, but did not arrive until two days later. Lisa called every day to let me know what was going on. As a Lincoln owner, the service department gives a loaner Lincoln for service work. I received a similar Lincoln MKZ that I have from the service department. Lisa told me to use it as much as I would normally use my own car. When the installation was complete, Lisa called and gave me the good news. She apologized for the late delivery of the new unit (I do not consider this any reflection on the service department; it was the delivery company delivering the part. The unit was correctly installed with no marks anywhere to indicate a new installation. Since I had thoroughly read the owner's manual, I already knew how to work the Navigation (the Navigation in the loaner did not hurt, either). I am completely satisfied with Lithia Ford-Boise in everything they have helped me with, from the initial purchase of the new car to every service need I have had. More